Great Eastern Appliances — fraud selling done by great eastern howrah shibpur branch.

Address:

Howrah, West Bengal, 711102

This is to bring you in notice that we have purchased a samsung refrigerator dated 28 jan -2018 from great eastern howrah shibpur branch.
At first, at the point of order confirmation we have selected a model by after showroom has delivered a different product. As the product was purchased in emi (Capital first) after delivery they have changed the poduct id in the original invoice. However when we walked into the showroom for clarity the isd guy named raju mistry has done an argument for the same. We asked for a return. No matter about the argument but they still not ready to process the refund. They only promised that it can be done after 3 month.
After that at the point of leaving 9the same isd guy abused us also a person called as mr. Singh was taking the side of the employee of them to save their showroom & employee.

After all he was continuously treating us & continuously abusing my wife on that situation.

However we are taking a legal action on store & store manager & isd (Raju mistry) for the same.

Also would like to suggest everyone that not to buy any product from great eastern ever.

Also, expecting great eastern team to take appropriate action on store management.