[Resolved] Great Eastern Appliances — godrej rt eon 331 p-3.4/ 331, ltr ref - silver meadow arrived in a broken condition. | |||
The same (Godrej rt eon 331p-3.4/ 331 ltr ref - silver meadow) was delivered to our address with broken parts when delivered by the great eastern gorabazar branch. We refused to accept the appliance when we were informed about it by godrej technician. He took a written statement of it and even after informing the sellers no action was taken. The product is still not delivered by date, the date of purchase was 30/09/2017 and even by 28/10/2017 neither the sellers nor the company took any action. The service was very inconvenient and is totally unexpected from brands like godrej. I wish to get my product delivered asap. Thanking you Prodyut acharjee Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Great Eastern Appliances customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I Somenath chakraborty buy one refrigerator from santragachi branch being invoice no SG/1718/SA/02188 and they by written the committed to delivered my good with in 10 day but till date they failed to delivered so I want to be delivered by today or to cancelled my deal.
Reply
Dear Shuvam,
Allow us to look into this. Kindly provide the complaint number & your mobile number along with you location so that we can resolve your issue on priority.
Regards,
Godrej Appliances Team.
Allow us to look into this. Kindly provide the complaint number & your mobile number along with you location so that we can resolve your issue on priority.
Regards,
Godrej Appliances Team.
Dear Shuvam,
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
8%
Complaints
520
Pending
0
Resolved
42
+91 33 2289 5388
+91 33 2289 5389
+91 33 2289 5390
'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020