Great Eastern Appliances — whirlpool washing machine not delivered by great eastern narendrapur

Address:

Kolkata, West Bengal

This is to bring to your notice that i have still not received the delivery of the washing machine (Whirlpool stain wash) which i had purchased on 22nd october from great eastern – narendrapur - kolkata 700103

The sales executive - chumki, had promised delivery within 7 days, which means by 29th october i should have received the same. I went to the same store on 28th (Last saturday) where i was promised delivery within 2 to 3 days and again when i have visited today, i was again said that it would further take 2 to 3 days time.

I had called your help-line @[protected] wherein your call-centre executive - priyanka also said the same thing that the product will get delivered by 2 to 3 days. It seems that its a generic turn around tat "2 to 3 days" for great eastern team to bluff customers.

This is extremely sad for a customer like me who has paid the entire amount and going here and there for getting the delivery of the product.

This is a case of false/wrong promise done by great eastern for selling products.

Aside to whirlpool team — this is a fyi to show how your brand value is getting impacted because of the poor service of your dealer. I will never recommend your product from great eastern as this is completely unacceptable.

Bill no: 404