Great Eastern Trading — Bought a split ac 1.2 tons hitachi from the branch sodepur but no delivery

Address:	700114
Website:	www.greateastern.in

I am highly frustrated at the poor service provided by great eastern sodepur branch. I ordered a 1.2 ton split ac of hitachi model 514awds on 1-may-2016.
But to my astonishment it has been 10 days there was no delivery and no one from the store found it important to inform the customer about the reason for the delay.
I finally went to the store and was informed that the model was out of stock and i was then given a different model and now today while installation it was reported the ac was not in a good condition. I am surprised to find this kind of disgusting behavior by great eastern and no stones are left turned to frustrate a customer to the fullest extent. My bill number is 23/sa/1617/02198.
I will make sure as many people can be informed about this disgusting behavior by this branch from various social media and make sure going forward this branch gets sold because of poor customer service and relationships. Disgusting behavior from this branch.