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Great Eastern Trading — damaged product received and delay in exchange

Bought samsung washing machine bearing model no-ww60m206kma from bongaon branch on[protected].
It is brought to your notice that after delivery it was found by the service provider (On[protected] that the product was damaged. On that very day i informed the said branch about the matter and your bongaon branch assured that the item will be exchanged very shortly but no immediate step has been taken regarding exchange of the same till date.
However, i personally visited today for the same issue but the result remain same.
Kindly look into the matter.
Ph-[protected]/ [protected]

damaged product received and delay in exchange

Complaint Status

[Mar 10, 2018] Great Eastern Trading customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet


I bought a whirpool fridge from great eastern behala on 4.03.2018. it was supposed to be delivered within tuesday (6.3.18) but they have been giving me false promises since a week. it is still undelivered. the shop person are saying ill get it today for almost a week now. please do something. or else help me get a refund

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    Great Eastern Trading Phone
    +91 33 2248 7294
    +91 33 2248 8856
    Great Eastern Trading Address
    20, Old Court House Street, Kolkata, West Bengal, India - 700001