Great Eastern Trading — outdoor machine damaged | |||
I have purchased a hitachi split ac from great eastern treading co baruipur branch on 29/01/2019. And the sales representative was aditi roychowdhury. The product delivered in my home on 02/01/2019. But when the installation going on the hitachi technician cut the seal pack of outdoor machine then he see the machine was broken. Then i call the sales representative and great eastern baruipur branch and they told me sir it will be changed between 10 to 12 days. The hitachi technician documented me written the outdoor machine was broken. But still now the outdoor machine was not replaced or changed. Please help. Was this information helpful? | |||
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Great Eastern Trading customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
They are not delivering according to the time given to them and when I want to know why they are late, they are delaying me in this way, and the ISD Mr.Raja Ghosh and the manager here have used me very bad to talk to them.
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+91 33 2248 7294
+91 33 2248 8856
20, Old Court House Street, Kolkata, West Bengal, India - 700001
We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi