Great Eastern Trading — Refrigerator Defect Issue

Address:Howrah, West Bengal, 711204

Refrigerator model no- RT28K3343D2, purchased on 10.12.2016 from Great Eastern Salkia. On 18.12.16 I complained for the defect, on 19.12.16 a person came but issue not resolved, on 20.12.16 again an engineer came worked for 2 hours, but defect not resolved, engineer said product is defective and cannot be repaired and asked me to contact Great Eastern. Now I am very much worried that wether I have been cheated, because within 7 days of installation of my fridge, compressor is found defective and the representative of Samsung is telling that it cannot be repaired. Please help me as I am feeling cheated. I had very much faith on Great Eastern but now disappointed.

Dilip Kumar Pandey
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