We came to Lonawala for Vacations.On the 15th March 2022 below incident was done.
We were approached by some sales executive Ajay on road who asked us to choose some random vouchers and one of our voucher showed prize won from Great Holiday Club & Resort..
He asked us to come over to the venue for small presentation by team and collect prize after scratching the reward.
We went through property visit and company presentation, and then they (Rashid Qureshi& Mahesh Parmar) asked us to take their membership plan which we rejected as we were not interested and it was not in our budget as per our credit card limit. Still the sales person pushed us to let him check the credit card limit for which we are not ok.
He(Rashid Qureshi) took the card assuring is to just check the balance but instead he swiped the card and made a transaction of 50k without our knowledge.
Post that whatever Rashid & Mahesh narrated as oral presentation during initial rounds was found null and void during reading of written agreement. Even it claims for paying up extra charges for me during free 3N/4D which we won as per scratch card. Even your pick and drop part is saying not provided.Also They clearly said that we can cancel membership within 7 Days for which they are denying now.
Which is totally unacceptable. that was my last day in lonawala & I was returning back to Gujarat. I was in hurry that is why I could not file FIR against them.
After that we tried to contact their Customer care & they denied to refund the Money. I had word with Rashid & Asked him to cancel my membership So he also denied for the same & Spoke with me in very Rude manner.
It's totally fraud company as i searched from website and also seen so many complaints towards company
Now I want all my money back without further delays. Was this information helpful? | 
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