Great Holiday Club Customer Care
Great Holiday Club
Customer satisfaction rating: 11%
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37
COMPLAINTS

Great Holiday Club Customer Care

Great Holiday Club

Address
11, Guru Nanak Market, Lajpat Nagar Part 4
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
DAE India Office
1st Floor, Namdev Garnet, No 37/7-1, Aga Abbas Ali Road, Ulsoor, Bangalore 560042
Tel: +91 80 4901 7400

Business Associates Offices

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SCO - 118/119, 1st Floor, Sector - 8 C, Madhya Marg, Chandigarh

Continental Holiday Club
No - 227, Ring Road Mall, Sector - 3, Rohini, New Delhi

View More Information...

Customer satisfaction rating
11%
Complaints
37
Pending
0
Resolved
4
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Great Holiday Club Complaints & Reviews

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Great Holiday Club — unprofessional and no work ethics and services

 sumitgarg1015 on Jun 14, 2019
Unluckily, I am the member of a Great India Holiday and it is very embarrassing that booking department do not take the things seriously.

I had dropped an email to them asking question about itinerary of charges, booking available and about some points in the terms and conditions.

I waited for 2 days then called them, they mentioned they will respond tomorrow. Same things for next 2 times and after a week, I dropped them an email in frustration and they responded with only one little answer that they have availability.

No answers to remaining questions.
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — regarding my flight booking

 Rakshit Khatana on May 20, 2019
Hi Team,

They booked my tickets to bali through melindo air. When i reached airport i found in the ticket they had my connecting flight with air aisa for which i required a transit visa which I was never informed abt by my agent, it was his basic duty. In order to compensate that I had to melindo air 50, 000 extra to book my connecting flight with them from KL to Bali. If their was allready a flight available from the same airlines then why was it not booked. How come air Asia came to picture out of now where. On top of that if that was the case why i was not informed in advance...
Complaint comments  Read comments Complaint category Airlines

Great Holiday Club — company with fake promises

 Neetesh Bharti Shukla on May 11, 2019
This company is totally fake please don't take membership of this company. They promise you everything but at the time of booking they will provide you basic accommodation which we can book ourselves in[protected] rupees. They will charge amc and utility charges for accommodations around 15k and will not provide you anything other then accommodation for which you have already paid around 25k for 6 nights. Please don't take this membership it's a trap....
Complaint comments  Read comments Complaint category Unauthorized charges

Great Holiday Club — fraud company, please don't invest your hard earned money in this company

 Priya Gudekar on Apr 19, 2019
Hello, i am priya gudekar. I have been approached by the great holiday club members, named navin and offered us free membership of great holiday club without amc along with gift vouchers in mahabaleshwar in first week of dec 2018.

However when we want to read the application form they cant afford us the time to read also told us that this is just paper formality and we shall not be charged any money towards amc charges. We had not paid the money at that time and request them to call us on evening, but navin has refused and offered us discount in membership of 5 years in just rs 60000/-...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Great Holiday Club — complaint for fraud membership rs.55000/- [Resolved]

 sumit raswant on Apr 18, 2019
I am resident of delhi, i am big trouble with fraud membership issued by co. Name great holiday club. Their representative name mr. Nakul khandelwal ([protected]), mahesh kumar ([protected]) given below commitment before issuing membership issued on[protected]:

1. I will get 4-5 star hotel stay booking free of cost for 35 days, 5 years with 100% booking & complementary breakfast, but all above persons are not in contact.
2. Also given customer care number, but same they are telling no such facilities applicable to my membership.
3. Before signing membership was told no...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Great Holiday Club — at time of membership not cleared with all terms and conditions [Resolved]

 sumit raswant on Apr 13, 2019
At time of giving membership not cleared with all terms and conditions like cancellation, only 2 rooms can be book at time. Secondly, till date unable to book any such property as with first request financial closing was going then now company required from customer to book according to their flexible days. Please any senior from company, help to get either refund amount or better services.

Thanks
Sumit Raswant
[protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

Great Holiday Club — cheated with customer - not shared all the tnc [Resolved]

 dharamveer on Apr 12, 2019
I had purchased one holiday of 7 days from great holidays from saket mall in jan 2019. That time they not shared all the terms & conditions, same day in evening i read all the tnc and asked to refund via mail, in jan month they said that it will be sale in april you have to wait till april. Now i am calling and they replied we are not responsible for that.

Person name - rishab, nakul & javad

From
Dharamveer
[email protected]
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Great Holiday Club — no follow up on complaint

 Swatì ßangarì on Mar 18, 2019
We bought a membership from this holiday club and they promised free movie tickets and parlor coupon worth ₹10000/- per month for one year but it's been 3 months now and we have not received any of them till now and on asking about it form raman he is making excuses saying next month u will receive. People reading this i want to tell them great holiday club is fraud and do not ever buy anything from this company. They just want to make money out of our hard earned money.. Holdiya club please do something about it....
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — fooling people by saying to have won free vouchers

 himanshu2141 on Feb 23, 2019
They called by saying that u have won 3 vouchers. 1. Free hotel for 4days 3nights. 2. Free pvr tickers for two. 3. 15000 worth salon voucher. They called us to collect vouchers to their office at mgf mall saket. We went there so they told that there vouches have been finished and therefore they asked for mail id and told that they will mail to us. But it has been 3weeks and i have called them several times but they didn't provide any information regarding vouchers and every time they say that they will call us back after checking it. I haven't got vouchers and they are making people fool....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Great Holiday Club — fraudulent membership offer

 Tahir Khuroo on Feb 22, 2019
I have been promised with following offers for my membership for a couple.

1. I will get one night free stay for a couple in any 5 star hotel free of cost.

2. I will get complete 3 nights/ 4 days free trip to goa with air fare both smoney. For a couple, lodging in a 5 star hotel, food and site seeing for a couple.

3. I will get 35 bookings national and/ international bookings in a 5 star hotels for 5 years for a couple, if not availed, they will get carry forward and can be taken any time.

4. I will get 25% off on every flight booking after...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — fake promises made at the time of registration

 Summaiya123 on Feb 14, 2019
Am a member of great holiday club since november 2018 still i have not received the card and whenever i talk to the executives i get a new surprise i want to cancel my registration since i have no faith in the company, they speak lies to us and we are cheated by their fake promises, still waiting for the membership card at the time of registration they told we not have to pay anything extra then we were shocked hearing we need to pay 7500 for every trip we make we were not told this at all and now they say they had told raman thakur and arshi, javed the executives at the saket branch just faked...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — no one should go into the fraud of the company

 Vijay Eclectic on Dec 1, 2018
I have been receiving calls for the same offers which i read on the above complaints. I was planning to go their office but i had to cross check so searched in google. Now after reading the complaints, i realised that this is fraud company and action must be taken against the company. Thanks to all persons who wrote about the company that's why i am now aware of these types of fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — services

 VibhaAnand on Nov 26, 2018
These people are such a big fraud. At the time of taking money, make so much committments and afterwards they don't even bother to take calls neither answers any messages. Pathetic company I have ever faced. People here only knows cheating on customers and taking money. I have asked for refund of amount due to this but from July I am running after them and also paying insterest on emi which is also higher as they have reimbursed only 20, 000 against it and it came to be higher. Now, rufused for that also. None of their vouchers can be used bcoz no support for that as well. I am fed up to such a...
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — company looted with false promises and hidden clauses.

 nikhil.15gupta on Nov 22, 2018
People of great holidays club, mgf mall, saket, new delhi sold their scheme to us without revealing and disclosing important information like annual charges of about 9k every year. We bought a membership from them for 5 years at 64k. The employees lured by talking all fancy things and not discussing main facts. I would like my money to be refunded back to me. Marketing people roam around the mall with gift coupons and then call people to sell their membership. They told us they organize complete package. However, later, we got to know they don't have tie ups with vendors other than accommodation......
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — voucher they offer

 samhita1111 on Nov 12, 2018
I got a call saying that i have won three prizes that is 1) 2 pvr movie tickets free 2) vibes - 15000/- worth treatments free 3) 4 days 3 nights holiday with my choice of destination absolutely free +no terms and conditions applied. I was bit hesitant about the same and i asked how much should i pay for the same? They said mam its absolutely free and you need not pay even a single rupee for these prizes. Then i had a doubt and i asked should i take any membership to claim these prizes? They told no i need not take any membership. They told me you will have to sit and listen to our 45 mins presentation....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Great Holiday Club — violence created by company executives

 himani sanwaria on Oct 27, 2018
My husband got continuous calls from great holiday club noida. He refused to attend any meeting. Then they forced him to come and take their lucky draw gift. He was getting continuous calls from executives untill he reaches wave mall. Noida.
There, he met 2 executives who told him that they will not attend him without wife. My husband said i have come from long distance just bcz u called hundred times but they refused to attend him.
Then they started telling about a very expensive package which we couldn't afford. Do my husband said no to them and left after they misbehaved and abused...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — being called for some vouchers

 Moloy Bora on Oct 18, 2018
I have been called to some marketing office in saket mall delhi by your marketing staff on 17th oct on pretence of meeting the management of the company regarding possibility of creating tourist destinations in north east india. I am secretary to the govt of assam dept of planning and act east policy affairs and am involved in taking forward the act east policy of honourable priminister. It is a insult to me and to my govt to be called for some frivolous customer relations meetings where you are promoting some of your products. I told specifically several times i'm not interested in such marketing...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Great Holiday Club — company sold membership without disclosing all clauses, need refund of our hard earned money

 Karishma1184 on Oct 9, 2018
People of great holidays club, mgf mall, saket, new delhi sold their scheme to us without revealing and disclosing important information like annual charges of about 9k every year. We bought a membership from them for 5 years at 45k. The employees lured by talking all fancy things and not discussing main facts. I would like my money to be refunded back to me. Marketing people roam around the mall with gift coupons and then call people to sell their membership. They told us they organize complete package. However, later, we got to know they don't have tie ups with vendors other than accommodation....
Complaint comments  Read comments Complaint category Other

Great Holiday Club — not satisfied with the services

 Monomita Mohapatra on Aug 8, 2018
Dear sir/mam

I would like to raise a complaint on behalf of an employee who has committed me something at the of taking a deal. Even after raising our query, our query is not solved. We are facing tjis problem from jan 2018.

This is not a customer satisfaction organisation. Hence we have decided to pursuit a case on behalf of the complaint through consumer forum.

Regards
Monomita...
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — fraud/ mis selling by great holiday club

 nj_dd on Jul 5, 2018
Great holiday club membership id: dln[protected]r
I would like to share my horrible and extremely disappointing experience which i have faced with great holiday club and dae even prior to booking any holiday. It’s a clear cut cheating by the company with its customers.

• i tried to book one holiday in the month of may 2018 for nainital but i have been told by great holiday club team that no property is available during this period. Though i have certificate from great holiday club according to which that i am entitled for property in ‘all season’.
• second...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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