Great Holiday Club Customer Care
Great Holiday Club
Customer satisfaction rating: 3%
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29
COMPLAINTS

Great Holiday Club Customer Care

Great Holiday Club

Address
11, Guru Nanak Market, Lajpat Nagar Part 4
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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57
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26

Additional info
DAE India Office
1st Floor, Namdev Garnet, No 37/7-1, Aga Abbas Ali Road, Ulsoor, Bangalore 560042
Tel: +91 80 4901 7400

Business Associates Offices

Princess Holidays 113
Living Style Mall Jasola, Sarita Vihar, New Delhi 110025

Kids Holidays Chandigarh
SCO - 118/119, 1st Floor, Sector - 8 C, Madhya Marg, Chandigarh

Continental Holiday Club
No - 227, Ring Road Mall, Sector - 3, Rohini, New Delhi

View More Information...

Customer satisfaction rating
3%
Complaints
29
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Great Holiday Club related photos (2)

Great Holiday Club Customer Care related pictures (2)

Great Holiday Club Complaints & Reviews

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Great Holiday Club — fooling people by saying to have won free vouchers

 himanshu2141 on Feb 23, 2019
They called by saying that u have won 3 vouchers. 1.free hotel for 4days 3nights. 2. Free pvr tickers for two. 3. 15000 worth salon voucher. They called us to collect vouchers to their office at mgf mall saket . We went there so they told that there vouches have been finished and therefore they asked for mail ID and told that they will mail to us. But it has been 3weeks and I have called them several times but they didn't provide any information regarding vouchers and every time they say that they will call us back after checking it. I haven't got vouchers and they are making people fool....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Great Holiday Club — fraudulent membership offer

 Tahir Khuroo on Feb 22, 2019
I have been promised with following offers for my membership for a couple.

1. I will get one night free stay for a couple in any 5 star hotel free of cost.

2. I will get complete 3 nights/ 4 days free trip to Goa with Air fare both smoney.for a couple, lodging in a 5 star hotel, food and site seeing for a couple.

3. I will get 35 bookings national and/ international bookings in a 5 star hotels for 5 years for a couple, if not availed, they will get carry forward and can be taken any time.

4. I will get 25% off on every flight booking after...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — fake promises made at the time of registration

 Summaiya123 on Feb 14, 2019
Am a member of great holiday club since november 2018 still i have not received the card and whenever i talk to the executives i get a new surprise i want to cancel my registration since i have no faith in the company, they speak lies to us and we are cheated by their fake promises, still waiting for the membership card at the time of registration they told we not have to pay anything extra then we were shocked hearing we need to pay 7500 for every trip we make we were not told this at all and now they say they had told raman thakur and arshi, javed the executives at the saket branch just faked...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — no one should go into the fraud of the company

 Vijay Eclectic on Dec 1, 2018
I have been receiving calls for the same offers which i read on the above complaints. I was planning to go their office but i had to cross check so searched in google. Now after reading the complaints, i realised that this is fraud company and action must be taken against the company. Thanks to all persons who wrote about the company that's why i am now aware of these types of fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — services

 VibhaAnand on Nov 26, 2018
These people are such a big fraud. At the time of taking money, make so much committments and afterwards they don't even bother to take calls neither answers any messages. Pathetic company I have ever faced. People here only knows cheating on customers and taking money. I have asked for refund of amount due to this but from July I am running after them and also paying insterest on emi which is also higher as they have reimbursed only 20, 000 against it and it came to be higher. Now, rufused for that also. None of their vouchers can be used bcoz no support for that as well. I am fed up to such a...
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — company looted with false promises and hidden clauses.

 nikhil.15gupta on Nov 22, 2018
People of great holidays club, mgf mall, saket, new delhi sold their scheme to us without revealing and disclosing important information like annual charges of about 9k every year. We bought a membership from them for 5 years at 64k. The employees lured by talking all fancy things and not discussing main facts. I would like my money to be refunded back to me. Marketing people roam around the mall with gift coupons and then call people to sell their membership. They told us they organize complete package. However, later, we got to know they don't have tie ups with vendors other than accommodation......
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — voucher they offer

 samhita1111 on Nov 12, 2018
I got a call saying that i have won three prizes that is 1) 2 pvr movie tickets free 2) vibes - 15000/- worth treatments free 3) 4 days 3 nights holiday with my choice of destination absolutely free +no terms and conditions applied. I was bit hesitant about the same and i asked how much should i pay for the same? They said mam its absolutely free and you need not pay even a single rupee for these prizes. Then i had a doubt and i asked should i take any membership to claim these prizes? They told no i need not take any membership. They told me you will have to sit and listen to our 45 mins presentation....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Great Holiday Club — violence created by company executives

 himani sanwaria on Oct 27, 2018
My husband got continuous calls from great holiday club noida. He refused to attend any meeting. Then they forced him to come and take their lucky draw gift. He was getting continuous calls from executives untill he reaches wave mall. Noida.
There, he met 2 executives who told him that they will not attend him without wife. My husband said i have come from long distance just bcz u called hundred times but they refused to attend him.
Then they started telling about a very expensive package which we couldn't afford. Do my husband said no to them and left after they misbehaved and abused...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — being called for some vouchers

 Moloy Bora on Oct 18, 2018
I have been called to some marketing office in saket mall delhi by your marketing staff on 17th oct on pretence of meeting the management of the company regarding possibility of creating tourist destinations in north east india. I am secretary to the govt of assam dept of planning and act east policy affairs and am involved in taking forward the act east policy of honourable priminister. It is a insult to me and to my govt to be called for some frivolous customer relations meetings where you are promoting some of your products. I told specifically several times i'm not interested in such marketing...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Great Holiday Club — company sold membership without disclosing all clauses, need refund of our hard earned money

 Karishma1184 on Oct 9, 2018
People of great holidays club, mgf mall, saket, new delhi sold their scheme to us without revealing and disclosing important information like annual charges of about 9k every year. We bought a membership from them for 5 years at 45k. The employees lured by talking all fancy things and not discussing main facts. I would like my money to be refunded back to me. Marketing people roam around the mall with gift coupons and then call people to sell their membership. They told us they organize complete package. However, later, we got to know they don't have tie ups with vendors other than accommodation....
Complaint comments  Read comments Complaint category Other

Great Holiday Club — not satisfied with the services

 Monomita Mohapatra on Aug 8, 2018
Dear sir/mam

I would like to raise a complaint on behalf of an employee who has committed me something at the of taking a deal. Even after raising our query, our query is not solved. We are facing tjis problem from jan 2018.

This is not a customer satisfaction organisation. Hence we have decided to pursuit a case on behalf of the complaint through consumer forum.

Regards
Monomita...
Complaint comments  Read comments Complaint category Travel Agents

Great Holiday Club — fraud/ mis selling by great holiday club

 nj_dd on Jul 5, 2018
Great holiday club membership id: dln[protected]r
I would like to share my horrible and extremely disappointing experience which i have faced with great holiday club and dae even prior to booking any holiday. It’s a clear cut cheating by the company with its customers.

• i tried to book one holiday in the month of may 2018 for nainital but i have been told by great holiday club team that no property is available during this period. Though i have certificate from great holiday club according to which that i am entitled for property in ‘all season’.
• second...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Great Holiday Club — resort booked at ramnagar

 varun18v on Jun 27, 2018
My second experience with great holiday club is again disappointed.

Now i am sure all properties that you guys have selected are cheap and their class.

There is no doubt in accepting this fact.

Resort was almost in the deepest and pond of village and post evening it was so scary.

Now comes to rooms and amenities, washroom was damn dirty and at first instance it felt like a railway quarter with cracked bucket, dirty wash basin, unfitted cover of commode. Water pipes were chocked and we asked twice to unblocked it.

During my...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — resort booked

 varun18v on Jun 27, 2018
This is regarding my stay with cambay kukas jaipur that i took in the month of april.

Would like to share my feedback with holiday club but daily busy schedule didn't allowed me.

Though i shared my feedback at the time of check out bu would like to share the same with you as well, since i took membership from this holiday club.

This property was far from the main city around 30 km and amount and time that i saved, was spent in back n forth hiring taxi on daily basis.

Hotel management was arranged my pick up at mid night which was appreciated...
Complaint comments  Read comments Complaint category Travel & Vacations

Great Holiday Club — refund money 20000

 234555 on May 21, 2018
Hii,

I am kiran kumari from delhi, i was goes to a meeting from your executive's at hotel (Tryfenab-14 ground floor east of kailash new delhi) mr. Naresh & umesh and after taken information of your tour plan i was given 20000/- spend from my debit card on dated 20/05/2018 to the holiday club.
After that i m not arrange remaining fund due to some financial problem..
Request pls refund my advance amt and confirm.

Regards

Kiran kumari
Delhi......
Complaint comments  Read comments Complaint category Business & Finances

Great Holiday Club — membership no dln0720170513000247ab

 RN Raina on May 7, 2018
We were asked to fill up coupons in the great india palace sector 38 noida
After a few days we git a call that we have git a all paid free holiday for a couple and to get the holiday coupon we were asked to visit their office, and whe we visited their office we met one mr madhav adhikari who persuaded us for a 5 year membership in addition to the promised holiday for a couple all paid

We got the membership effective from july 2017
Then we in the month of january 2018 we asked for a booking but it never matured with all excuses

Now again we tried for a...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Great Holiday Club — frauds [Resolved]

 Shariq762 on Apr 22, 2018
They called my family for free coupans ended up selling us 10000 membership. I booked my first trip to jaipur and they didnt provide any options, are you kidding me its such a huge city and you dnt have options on the top of it before going to trip they asked for 7500 membership fees and said you will be provided lot of benefits from this, like pick up drop service, spa services, breakfast, recreational activities, sight seing. But nothing was provided only stay. Now i have asked for cancelling my membership and initiate refund and they re fooling me from then...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Great Holiday Club — I am complaining about your information given on site

 sangeeta malik on Apr 13, 2018
Sir, i am sangeeta and have taken membership in your club and now i want to travel outside with my family but now when we are dailing your consumer care number given above then call receiver is that he/she is not from your club.
So, sir please give correct number on your site.
I hope you will soon solve our complain.
We are trying from many day sir please solve my problem as quick as you can....
Complaint comments  Read comments [3]Complaint category Computers & Accessories

Great Holiday Club — hotel/resorts

 Sumati Naveen Kumar on Mar 23, 2018
As per your term and conditions, great india holiday club provide us a 3 or 4 star hotel not a construction site. I am booked two holidays with you but i am not happy with your resorts/hotels.

My recent vacation from 16th to 18th march 2018 in jaipur you provide me
A construction site. There is no staff for cleaning and every where spread out construction materials. After asking several times request they can not stop the welding work in the pool area at the time of using pool.

We ordered breakfast at 7.30 am and we met the breakfast in-between 9.00 am to 9.30...
Complaint comments  Read comments Complaint category Other

Great Holiday Club — taken for a ride/ fraud company

 kirangurla on Feb 21, 2018
I got a call from the company on 9th feb, 2018 that they were giving free coupon for 2 night/3 day stay and movie vouchers for which i had to attend their session of 45 minutes. I went with my husband to their office in dlf place mall, saket, new delhi. After asking us few unrelated questions mr. Anuj/ravi dubey tel.[protected] showed us a few properties on laptop and told that we would be eligible for 6 night/7 day trip every year for 10 years along with guide/translator/car driver at 4-5 star properties for an amount of rs.138, 000/-. They wanted to know if we had credit card to enable further...
Complaint comments  Read comments Complaint category Travel & Vacations

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