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Great Holiday Club — hotel/resorts

As per your term and conditions, great india holiday club provide us a 3 or 4 star hotel not a construction site. I am booked two holidays with you but i am not happy with your resorts/hotels.

My recent vacation from 16th to 18th march 2018 in jaipur you provide me
A construction site. There is no staff for cleaning and every where spread out construction materials. After asking several times request they can not stop the welding work in the pool area at the time o[censored]sing pool.

We ordered breakfast at 7.30 am and we met the breakfast in-between 9.00 am to 9.30 am.
After 9.00pm, its hard to get a cup of tea over there.

For udaipur, you said that hotel is not in great holiday club list but this hotel is listed in your website and this is not good at all in any respect.

I am paid the money for getting good resort/hotel where we can enjoy our holiday. You make big promises but in two travels nothing we get memorable.

For your ready reference, please find attached images.
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    Great Holiday Club
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    90
    Pending
    0
    Resolved
    12
    Great Holiday Club Phone
    +91 11 4160 2279
    Great Holiday Club Address
    11, Guru Nanak Market, Lajpat Nagar Part 4, New Delhi, Delhi, India - 110024
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