Great Holiday Club — hotel/resorts

Address:

New Delhi, Delhi, 110030

As per your term and conditions, great india holiday club provide us a 3 or 4 star hotel not a construction site. I am booked two holidays with you but i am not happy with your resorts/hotels.

My recent vacation from 16th to 18th march 2018 in jaipur you provide me
A construction site. There is no staff for cleaning and every where spread out construction materials. After asking several times request they can not stop the welding work in the pool area at the time o[censored]sing pool.

We ordered breakfast at 7.30 am and we met the breakfast in-between 9.00 am to 9.30 am.
After 9.00pm, its hard to get a cup of tea over there.

For udaipur, you said that hotel is not in great holiday club list but this hotel is listed in your website and this is not good at all in any respect.

I am paid the money for getting good resort/hotel where we can enjoy our holiday. You make big promises but in two travels nothing we get memorable.

For your ready reference, please find attached images.