GTPL — Broadband connection not given

Address:	Ahmedabad
Website:	www.gtpl.net/broadbandplan

Hi,

I had requested for GTPL Brodband connection on 11th of October. The payment was done at that time only.
As per the Agent who took payment, the broadband connection should have been done by 2-3 days. It has been more than 10 days and still it is not done.
The Agent is also not responding to our calls properly.
We also contacted the customer help and they are also not giving proper response.

Its getting exhausting contacting Agents and Customer Service executives everyday and noone responding properly. Can you please help with this or get refund for same.