GTPL — GTPL not intrested in solving my problem

Address:

Surat, Gujarat

Their net goes down every 2-3 days. last month(April), I have requested them so many time to check my line and get problem sorted. but all they did was nothing. it's been 3 months and still every other day my net goes down. I feel like I have donated my money to some begging company run by some people who are careless. I have attached photo where you can see how often i have registered complaints. To make it worse, sometimes they'll not register my complaints saying "our line is down in your area so we cant take your complaint". This also happened 4-5 times last month.