Gtpl Kcbpl — Gtpl kcbpl broadband company not providing support

My name is Ratneswar Mondal, I am a customer of gtpl kcbpl. My User name-gcn_dcn_ratneswar, my account is restricted.That means I can't recharge online even if I want to, I have called the local cable operator. The local cable operator says you need to recharge from us.And I have jaguar plan and jaguar plan price is Rs-585 but local cable operator wants Rs- 600 I have called customer care but customer is not helping me And I have already called the National Consumer Helpline to complain about this my docket/complain no is-2597856
I don't want anything more, gtpl kcbpl customer care number - [protected]