GTPL — Less data usage provided

Address:

Surat, Gujarat

I am from Surat, Gujarat. I have GTPL broadband connection since almost 2 years. Now my net is not working as GTPL claim that I have used all my 60 GB data. I agree to that, i might have used all 60 GB data which is shown in usage details on their website. But while taking new GTPL connection, I was told that I will be given 20% extra usage on 60 GB means 72 GB in total. I have contacted nodal officer also but even he is not responding properly. Life without internet is tough now a days. But they people have cheated me & not responding properly now.