[Resolved]  GTPL — Non availability of Broadband Connection

Address:Ahmedabad, Gujarat

Dear Sir, I have applied for GTPL Broadband connection. The official come to my office and confirmed for the availability of the connection and I have paid the amount as per selected plan. Their cable installer came and told that it will loose connectivity by installing normal lan cable so we have to instal fibre optic cable. But when fibre optic cable installer came he calculated that it will require almost 150 mtr cable which will be costing about Rs. 12000/- to company so the technical staff has reported wrongly to upper authority regarding this and hence the rejected our application. Now I am asking them to give the reason for non connectivity in writing but they are not giving any information in writing. Please help me in this regard.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway / Gujarat Telelink [GTPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    602
    Pending
    0
    Resolved
    207
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
    View all Hathway / Gujarat Telelink [GTPL] contact information