[Resolved] GTPL — Service person not visiting and reporting as visited - Fraud | |||
I am Chirag Patel from Vallabh vidhyanagar... I am finding hugh difficulty in using GTPL broad band. Since last 2 months in my flate all GTPL broadband user find it very difficulty in connecting internet. Everytime the router is working.. but no internet connection.. While talking to customer care they say check with LAN... even it is not working... Complained four times in last one month... the service persone never visit the site and just report in their system as they have visited and checked... this is really rediculous and fraud and ultimately un-professional behaviour... They claim that it is 512 kbps speed as per my plan... at the time of installation they say that our connection is powerfull and no problem... 512 kbps is the speed which I have never experienced from the time of installation till date... even the service engineer once tested speed on his own but found to be only 70 kbps uploading and 100 kbps downloading speed... he only talk with his senior... but never visited or acted upon to rectify problem... A USELESS AND HOPE LESS SERVICE IN ANAND AND VIDHYANAGAR...WITH FALSE PUBLICITY... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004