Haier — After sale service

Address:

Ranchi, Jharkhand

Dear Service provider,
I am Ajay Kumar, Sr. Manager of Sashanka Agro Tech Pvt. Limited, Ranchi. we required approx 55 unites of ACs for plant tissue culture lab.
Unfortunately, Purchased one unit of air condition for plant tissue culture laboratory. After purchase the AC units it is not installed till date (22-April-16, 11:40 A.M), We purchased the units at urgent basis, supplier promised to send the service person with the AC unit on 20-April-16 but they did not complete the promise if you are not available to provide service to customer than please tell clearly.
Finally, I have to say, You have appointed a worst person as Area Sales Manager (Business) named as Mr. Sunil Rajak (email: asm.[protected]@haierindia.com), yesterday he talk to me like a outsider of Haier without any responsibility. He informed that he used some dirty words to his service man.
Today, He tells me what ever I want (regarding the service complaints) I can write to you. It indicates that your system is not organised for business at Ranchi area.
a lot of service providers are available in market. I am feeling very unhappy to purchase AC from Haier.
In future we will not recommend Haier ACs for our organisation on the basis of our present experience.

If interested please take necessary action.

best of luck

Ajay
[protected]