Haier — Bad service by service center at Hyderabad

Address:

Hyderabad, Andhra Pradesh

I have purchased haier split AC one year back . My complaint is after switching off with remote the AC main switch is switched off next day when if the main switch on the Ac is switching on automatically and switches off further we have switch on with remote. The matter reported at Hyderabad service center one service person left service center started calling stated calling on mobile asking for address I gave my address after five minuets again one more call I am standing at ATM center tell me route to house I said which ATM he said some ATM center . Similarly not less than ten times called asking for the route, finally I got annoyed said I said I have given address if you can come otherwise leave it. He has reached the address started repairing and demanded Rs450 towards the service charges I said you solve my problem and take the money he said the will be like that . He left the house .after his going I switched on the cooling effect is not their further I complained to the service center but no one turned back till date . Finally I have taken service in charge Mr. Srinivas Rao mobile no and called tiled the store, he promised he will depute the service person after some time he called your not paid the service when visited I said unless the problem is not solved how I will make payment. He said make payment and he said that he will debuting the service person . After some the service center call received and said you don't know how to use the AC and asked me to take the remote on hand and switch on the AC I said AC is switch owned the AC after that he has given instructions operate the bottons I said it is operated and the cooling effect is not their he also criticised for the payment. Simply visiting I have to make payment is it true. After two days one call from service center by Mr. Hari and started giving instructions saying you must be available when service person visits I said if I am not available some body will be available. Then he said if your not available the AC cannot be rapier when you be available I said form 1.00 PM to 3.00PM I will be available. The service that may not possible sent service person . And he asked me to leave my job wait for the service person. For the sake of service I canot leave my job. The hole store going past days and I suffering for the AC ten day sly thanks for the service center of Haier to give good service of blames scoldings I will be grateful to the haier manegment. Regards B.N.Rao +91 [protected]