[Resolved]  Haier — False claim made by Haier for their washing machine on their official website

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Mumbai City, Maharashtra

We purchased Haier fully automatic washing machine, HWM60918NZP, after reviewing specification on Haier India official web-site from a dealer in Opera House, Mumbai. On Haier official website, it was mentioned that this product has 8 programs but demo person could not show this and tried to convinced us that 5 step wash includes 8 programs. We again checked website and then called for re-demo (complaint no MU[protected]). Their technician Mr Imran confirmed that this product does not have feature of 8 programs and it was in 7kg machine. He mentioned that website was wrongly updated. Being MNC and reputable company it is a gross error. I selected the machine after good search as I was impressed with the specification on the website, which weren’t there in competitor product. I want that Haier should replace the machine which has the necessary features with no added cost as it was inadvertently (give them a chance) mistake of Haier.