Haier — Haier Fridge HRF-703 Issues

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Bangalore, Karnataka

Hi, I have a three door 703 model refrigerator from Haier in 2011. It worked well with no issue till it this month. The freezer side was working well, however the fridge side the temp was at 19 deg. Lodged an online complaint (R[protected] on 19th May and they promised me to send a technician in 24 to 72 hours. Technician never showed up even after saying that he will show up. Very unreliable and they don't understand the importance of respecting other persons time. After waiting for over 3 days, I now regret buying a Haier product and will never recommend it to anyone due to service issues. I read so many others complaints about service and now I am forced to join them. Their service reputation is poor. Product wise I would rate 4/5, but servicewise 1/5. Sriram