Haier India Deep Freezer — Commitment & false sms's

Address:	Kolkata, West Bengal, 700029
Website:	Haier Airconditioner

I had purchased a haier airconditioner in 2015 and by sept 2016, the cooling from the airconditioner considerably reduced... I called haier to send an authorised servicing person... 2 gentlemen from j. S. Enterprised came checked and said gas has reduced and filled it up and also changed one of the parts and took rs.2600/-whereby the service charges are rs2000/-.. After 3 months again the ac stopped cooling, the same people came and said the condenser coil has a leakage and hence the cooling has stopped whereby there was no mention of the same at the first servicing. So i decided not to go with them and logged an official complain with haier on 4th oct, complain no k[protected]... Whereby the telecaller mentioned there was a fees of rs 402/- at the time of visit, but on 6th oct, receive a sms saying i have refused to pay the service charges and hence the call got cancelled... There hasnt been a single call from haier in these 2 days to confirm the visit..

1st of all haier service team took advantage of the situation and made money without telling me the actual problem, 2ndly the haier team is so unprofessional that they bluntly said i refused to pay the amount... This is a case of pure unprofessionalism and maligning my image as a customer... I am really sad about the service received from your end... I will neither buy a haier product again nor will i recommend anyone on haier..

Regards
Ajit mukherjee