Address: | Lucky House Dehri On sone 821307 Rohtas Bihar |
I want to lodge a complaint as a manufacturing defect for the product which was bought be me and is under warranty, however the product has turned out to be a complete faulty piece which means screen turned white within 3 days of installation and when engineer visited to check it was noticed by him that the entire screen panel was dismantled or not in place (panel glue has left the pasting) which now i would obviously not require repaired and instead as a part of my warranty i am demanding for my complete unit to be replaced with a fresh unit (sealed packed) for which i have raised a ticket since 10-Oct-21 and have been struggling to find any firm resolution till date (No one from Manufacturer end has contacted me nor i am getting any progress on my case) hence it is my humble request to kindly get my issue addressed and get the faulty unit replaced to help me come out this difficult situation and stop me from turning out to be a irrated customer.
Regards
RK Singh (I have all evidences ready with me and can be presented if demanded however same has been shared with Nand Kishore and Ashutosh Kumar Jha for their perusal but seems like they are not in mood to entertain customer concerns at all)
Details are as below :
Complaint ID - TT[protected] Was this information helpful? |
Post your Comment