Haier India Deep Freezer — Double door fridge repair rejected because rat cut the wire.

I am writing this complaint regarding the repair of my fridge Model
HRB-2764PBGE. Your technician denied the fix/repair of the
refrigerator stating "The rat cut the wire at such a place that they
cannot fix it and we should reach out to a third party/Local
technician because of fridge construction limitations." This is very poor construction and repair ability as rats are a common problem everywhere.

Refer to the Image attached which was also clicked by your technician.

Service Request No. : BA[protected]

This sort of service is not expected from Haier and from a fridge costing 25000 approx.