| Address: Gurgaon, Haryana, 122001 |
Problem:- Lots of vibration and hammering sound during on load condition.
Sir, I purchase Haier AC from Vijay Sales, MG road (1.5Ton, 5 Star) on 8th March 2018. This is my last time to purchase electronic appliances of Haier. Your product and your service is worst. No customer satisfaction in being demanded from your side.
I have done complaint three times regarding AC(Lots of vibration during on load condition). Your executive comes and just bend the internal piping( as he says its tubes are touching mutually and vibration generate). For some while( approx 2 to Hrs it does not vibrate) it is OK, but condition is still same. Now they approach a new way as they are removing screws from internal parts by saying this "these are unwanted screws". Absolutely ridiculous i must say. Your procedure is to give a code to the costumer for current complaint and costumer will give this code to your executive. I would say its miracle when i say i will give the code after my satisfaction, i got answer " I dont want this code keep it". Super management
Sir I am totally fed up. My next step would be consumer court. Please replace this AC asap.
Complaint Specification:-
SR CODE
1) N/A N/A(missed)
2)GU[protected] N3FQ
3)GU[protected] ZRCD
HAIER AC HW18CV5CR( 5 STAR)
Ord No- 343-R-SFT 35
V. No- 365-R- STG297
Name- Rajkumar
Addr:- House No-91, Gali No 2D
Basai Enclave
Gurgaon (Haryana)
Mobile No:- [protected]
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