Haier Appliances India Complaints & Reviews

We are using Haier Washing Machine. It's top glass lid got broken. We reached out to our nearest service centre "New Adarsh refrigeration Works, 1045/ 128 B/ 132, Shiv nagar colony, Allapur, Prayagraj, Uttar Pradesh-211006" regarding the same. Owner Gulrej took 500 from us ( without receipt) to replace the lid. It's been 3 months since then but he hasn't replaced the lid yet. Whenever we call him he says that it will be replaced with 2 hours...

I am very disappointed with service centre and customer care as well.
There is no response for technitian even I raised two times request.

Dear Customer, Your SR is CH[protected]. Provide code Z6LZ to Engineer if satisfied with service. For queries Whatsapp https://wa.me/[protected] Haier

Dear Customer, Your SR is VJ[protected]. Provide code MFL7 to Engineer if satisfied with service. For queries...

I have bought hair new tv on Jan 1 -2021 on last November 30 it found that it's a display problem . I approch service centre they said within 20 working days they will provide new hair tv but Still now its about one month above I didn't get . I called them and ask . They said they also don't know when will they provide new tv....

Bought a 55 inch led tv in dec 2019 for 60000 with 3 years warranty. in a year had a display issue in april 2021 and was told to pay 11000 to get a 58 inch brand new as 55 inch was out of stock which i did and got the new one. In dec 2021 again a display issue for the 58 inch new tv which i got hardly 6 months back, was told to pay 5000 extra for a 65 inch S8000 model which was newly launched as the technician told the old model is having...

The washing is not turning on, showing error FC2, DRUM is shaking abnormally and the machine is jumping while washing clothes. The technician came and said theres a problem in machine we will comeback again and closed the complain with out customers confirmation. And if i raise complaint they are simply cancelling the complaint. Customer care says Service team closed complaint and service team says we haven't closed the complaint. But none...

Hi,
I raised a complaint on 23/11/2021 with complaint number TH[protected] regarding my AC not working. Technician visited the place and found that PCB part was damaged and it has to be replaced with new one. So he placed the order for new one and it was expected to be arrived within 4-5 days. Now it has been already more than 15 days the part has not arrived and my complaint is still not resolved. I tried contacting service manager...

Product- HEB3654PMG-E- Refrigerator Bought 2 years for ago. Bought mainly for unique design of Freezer at base. 3 days ago the complete top door came out from the knob. The door is heavy and could have been a medical emergency if it fell down. Very difficult to believe that such an important part of refrigerator can malfunction and had such a low quality. After calling mechanic he said the whole door needs to be opened just for one small...

I bought an Haier TV (39" LED TV) in the year 2018 which got repaired on 21-Nov-2021. I reported to Haier customer care on 22-Nov-2021 (SR is CH[protected]) and the service person came to my house on 24-Nov-2021. He opened the TV and said that the board in the TV has gone and that it will cost ~Rs4, 500 for the new one + Rs 1180 for service. I accepted it but the service person said that there is no stock currently and it will take 3-4...

Same complaint repeatedly for several months. As my ac is on amc, service center guys aren't willing to attend and resolve. Within 6 months, many complaints are registered in my ac. As they are money minded, they are demanding money for service even in amc. Already raised mail from 5th may to till now to higher authority, still no response. If the same persist, legal proceeding is the only way to complete this issue....

I Romesh Rustom bought a Haier Precis ES 25H E1 25-Litre Horizontal Water Heater (White) on the 27th Of September 2020 from Amazon. in Order#[protected].
The product was covered according to the website for 4 years on product and 7 years on tank. Around 2 months ago [within one year of purchase] the tank started leaking and the customer care [SR being TH[protected]] sent 2 people who pretended to take photographs etc and...

I am buying a Haier side by side inverter and convertible refrigerator but there is a dent present on the front door and the side of refrigerator but company denied it to replace the refrigerator. Please resolve the issue.
Thanks and regards
Abhilash Sharma
[protected]
[protected]@gmail.com...

I had purchased the Haier 43tv from - Sardar tv India PVT ltd Ahmedabad and there is an issue with Bluetooth connectivity. I had lodged the complaints multiple times but still, there is no solution to it. I had requested the retailer for the same but the retailer is not too helpful to get with proper end to end solution.

Retailer and Haier company executives both have some mutual concerns as they are not ready to accept that...

I have complaint before regarding cooling and matter was taken up in month of may/ june. Today suddenly fridge gate fallen down and my child was save just saved with his life. Fridge gate fallen on my child and full glass plate was broken.
What kind of service is this. This is done intentionaly to damage and harrase us.. In 2019 dec fridge was replaced as they have provided damage product and again same material proivded .
Haier...

Dear All

I purchased a Haier refrigerator on 29/09/21 from AHMEDABABD recieved a damaged product for which ur team kept on arguing that their is electric problem at my home inspite of getting it checked 6 times their was no fault than finally when my maid stuck to ur refrigerator because of electric shock from fridge they agreed and checked the entire fridge and found that their is a electric leakage on ur refrigerator and...

Facing issues from the first year for this product...cooling issue, some part had to be changed exactly a year later from the purchase date...last year again cooling issue, due to covid no response so called a local guy n the gas cooling system had to be changed, n now it's a month trying to get in touch with u guys n when ur technician comes just looks around n walks out charging me 472/- for visit n I requested him as did not have physical...

I want to lodge a complaint as a manufacturing defect for the product which was bought be me and is under warranty, however the product has turned out to be a complete faulty piece which means screen turned white within 3 days of installation and when engineer visited to check it was noticed by him that the entire screen panel was dismantled or not in place (panel glue has left the pasting) which now i would obviously not require repaired...

After Purchase of this Refrigerator, water released from its ice chamber. i have complaints many times at dealer "Great eastern retail pvt. ltd". They told that contact Haier. Haier is not responding.

I need either my issue fixed or my money back or replace with other haier refrigerator, i will pay extra amount....

After Purchase of this Refrigerator, water released from its ice chamber. i have complaints many times at dealer "Great eastern retail pvt. ltd".

not even get any resove the issue from haier side.

i need my money back or replace with other haier refrigerator...

SR. GO[protected]. Issue still unresolved but SR closed. Product is in warranty period. Purchase from Croma Goa. Constant water dripping leakage issue which is unresolved since purchase. Technical team hasn't visited even after multiple follow ups. False promises given each time. Very disappointed with the product and service even during warranty.

I am reachable on[protected] and [protected]@yahoo.com...

Bought this fridge 1 yr ago. It has stopped cooling. Customer service does not respond....