Haier India Deep Freezer — Haier led television 32"

Hello,
I am Davinder. Well, I purchased Haier LED 32" on 2nd December 2013 from Bhatia Industries Corporation, Ambala City. The model is LE32V600 and serial number is DH1T4 0M050 0D2D8 60192.
Well on 27th November 2016 it stopped to work. There were just vertical line on the screen. I called on customer care on the same day, my request id is HR[protected]. A technician from kurukshetra servive centre visited my house on 28th November & he said pannel was not working and he told me there is a warranty of 3years of pannel but i have to provide bill and i have to pay service charges and company will replace ur LED.
On 29th November i called customer care and ask them to replace my LED and they asked me contact Mr Satnam on [protected]. I called him but he said i have to provide warranty card. I never recieve warranty card from the company.I have just bill.I was calling continuously to customer care, service centre and even Mr Satnam but nobody was taking any action on my request.So, i emailed at [protected]@haierindia.com on 2nd December, the question reference #[protected].Then a technician visited again to my house and took images of external & internal parts of LED but still i am waiting for their respone. I am facing lots of problems as you can understand thesedays without tv or entertainment life is becoming boring. And even i dont know they will replace my led or not...
So, its my request that you will look in this matter as soon as possible otherwise i dont have any other option and i have to go to court and complaint against the company...
With Regards
Davinder
[protected]