Haier India Deep Freezer — hrb 340cslr 320 ltr - repeated problems

Address:

Kolkata, West Bengal, 700030

This is the fifth round of complaint. The refrigerator is laced with a manufacturing defect that doesnt seem to cure. Time and again the concerned mechanic has tried to repair but has failed each and ever time. False assurance has be given by haier that the problem shall not reoccur however they have repeatedly failed to address the problem. The refrigerator suddenly makes a loud sound and doesnt cool as desired since installation. The last visit of the mechanic was as recent as october 3, 2017 however the problem is recurring and has never been properly addressed. We request that the unit be replaced.