Haier India Deep Freezer — No response from service team to repair the Problematic Washing machine

Address:

Haier Appliances India Pvt Ltd, CIN: U74140DL2003PTC119101 Plot No. H-6, DMIC Integrated Industrial Township, Greater Noida, Uttar Pradesh 201310 La

The washing is not turning on, showing error FC2, DRUM is shaking abnormally and the machine is jumping while washing clothes. The technician came and said theres a problem in machine we will comeback again and closed the complain with out customers confirmation. And if i raise complaint they are simply cancelling the complaint. Customer care says Service team closed complaint and service team says we haven't closed the complaint. But none were visiting the machine. The complaint has been raised on Dec 3, the machine is problematic but service team is refusing the service. Everything is recorded and provided in Haier fb page. Videos have been sent in the inbox of Haier page in facebook