Haier India Deep Freezer — No service for the repair of fridge

Its been 18 days since my fridge stopped working. We contacted the haier customer care. A technician came, took the photo of the invoice and never came back. We called again. Another technician came and went back saying we need to wait 3 to 4 days. He never came back too. We called again and one more different technician came. He charged rs2600 and "repaired" the fridge and went back. Turns out the fridge still did not work. We called again and the same thing was repeated. We were asked to wait for 3 to 4 days again. Everytime we call haier fails to provide any service and only ask us to wait. No technician could repair it and they dont even come back as said. We have suffered lots and lots of food wastage in this hot summer. I just want my fridge repaired now. I am so done with their service.
Was this information helpful?
No (0)
Yes (0)
Haier Appliances India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Haier Appliances India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    904
    Pending
    0
    Resolved
    185
    Haier Appliances India Address
    Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Haier Appliances India contact information