Haier India Deep Freezer — refrigerator

I bought haier refrigerator on 24th june 2017, since then i have complained for 5 to 6 times till date i. E. 7th december 2017 as the fridge stop working automatically.. Now it has been a week that my problem is still not solved. These people have provided us with a defective piece and now not replacing it.. Their engineer yograj has visisted our place place for more than 5 times still he is not able to identify the problem. We ask the head name pankaj mehta for replacement of the refrigerator he told us that we will check once again that is for the 6th time now n if it works we will not change indirectly he refused to help us.. And in todays world being without fridge is really horrible thing. These people are harrasing their customers.. If my issue is not resolved will go to consumer court.. I hope this is the beat option these people have left for us