| Address: | House No. 391/18, Plot no. 26/0,, Prem Nagari, Palidevad, Near A G Church, |
Facing issues from the first year for this product...cooling issue, some part had to be changed exactly a year later from the purchase date...last year again cooling issue, due to covid no response so called a local guy n the gas cooling system had to be changed, n now it's a month trying to get in touch with u guys n when ur technician comes just looks around n walks out charging me 472/- for visit n I requested him as did not have physical bill handy, could I send it to him on whatsap n he agreed...sent receipt in 45 mins but his phone was switched off till 7pm n he closed the case...spoke to call centre got ur whatsap group n connected to them...new case registered n compressor to be replaced ...they are denying to replace if I do not pay 2800/- for gas filling...as going thru a difficult time with ur hopeless product n just today my hubby is out of hospital cannot spend so much but can get gas cannister, as my hubby is a mechanical engineer n aware of its cost...been told these are company stated charges but never got a receipt if gst has been charged too...very sad to have bought ur product spending 26500/-...attaching details in this mail...
Was this information helpful? | 
Post your Comment