Haier India Deep Freezer — Refrigerator Door Breakage

Product- HEB3654PMG-E- Refrigerator Bought 2 years for ago. Bought mainly for unique design of Freezer at base. 3 days ago the complete top door came out from the knob. The door is heavy and could have been a medical emergency if it fell down. Very difficult to believe that such an important part of refrigerator can malfunction and had such a low quality. After calling mechanic he said the whole door needs to be opened just for one small broken knob costing 9.5k? This is absolutely shocking. Have given the order as have no other option. But would really no recommend this refrigerator to anyone.

Complaint registered but closed with general response- TH[protected]