Haier India Deep Freezer — refrigerator not working

Address:

Gurgaon, Haryana

Haier is the worth company from which i have ever purchased any electronics from. I purchased a haier refrigerator 5 years back and from the very first day the refrigerator has been causing various issues.
A haier technician has to visit my place on a quarterly basis and charge hefty amounts each time.
This time though they have crossed all limits and i am without a working fridge for 6 days now. The people there are shameless and we are helpless. They say that my fridge requires a part which is in transit.
I want to give a firing to haier top-down.