Haier India Deep Freezer — refrigerator /vw23281/haier/hsn: 84182100

Oct 31, 2019

Updated by Jyoti Prasad Bandyopadhyay Product purchased on 22/01/2019, having issues like less cooling & water leackeg from bottom since last 3 months + . Lodge complaint on 29.10.19 & recd. below two sms as below:

Dear Customer, HAIER Cares for the safety of your family and product. Please do ask our engineer to check the Electric Phase during visit or call [protected]

Dear Customer, your SR is GH[protected]. Please provide the code SNBB to our engineer after job is completed. For further assistance call [protected]. Thanks

Recd. call on 29th cot.2019 at 5.54 pm from +91-[protected] that Service Engineer will come within 12 noon to 6 pm on 30.10.19, but till now (31.10.19 at 11. am) nobody attend & adter calling customer care in [protected] for 3 times(they pick up the phone and speak to each others without attnding customer??????? My registered mobile no. is [protected], but since I had called from +91-[protected], they did not reply me the status of my complaint & remain strict on Haier Company policy??? What kind of Service you are giving ??? Why should we trust you further? Reply me the status of my complaint now??