Haier India Deep Freezer — smart tv features not installed

Address:

Mariammanahalli hospet taluk bellary district karnataka 583222, Bellary, Karnataka

Sir i purchased haier 43 inch smart led tv at mohan audio vision at hospet. Where smart tv features are not installed not given demo and tv remote not working. Shop owner and technician not responding. Kindly look into my problem. And they told that for smart features dongal is required. They did not given. They told that it is company technician will provide. But technician not responding. Kindly look my problem