Haier India Deep Freezer — Unauthorised person lodged his ac complaint in my account

Address:	New Delhi, Delhi, 110045
Website:	www.haierindia.com/in

I have purchased one ac (Haier 1.5 ton window ac) model no. Hw18ch3cna on 03 may 2015 from k square network, delhi cantt. I have lodged one complaint through call center for not giving proper cooling effect on 10 june 2017. Accordingly your technical staff visited my home on the same day and they mad it alright. After that i have provided them the code number. But on 14 june 2017 again i received one telephone call from the haier company and asked for the code number. Instead of providing the code number, i immediately contacted the call center and they informed me that i had lodged another complaint on 14 june 2017 for servicing the subject ac. Where as i had not lodged any complaint for my ac for servicing. This was done by some one else in my account. Kindly investigate this and inform me accordingly.