Haier India Deep Freezer — very high delay in servicing split ac

Address:

Thiruvananthapuram, Kerala, 695020

Haier 1.5 inverter split ac is not working since past 2 months. I had raised a request c[protected] regarding this. The technician visited after 3 days and informed that pcb is damaged. Yhey ordered for a new pcb. Some one from customer care called me and said pcb has arrived and asked to share the code. The technician would reach soon. They had resolved the ticket by getting the code from me and the technician never turned up.

I had raised a new ticket c[protected] since the issue is till unresolved. One technician came and said the issue is with sensor and will need to check if sensor is available. I am really frustrated with the unusual delay and worst quality in service. I had reported the issue in feb and still this is not resolved.