Haier India Deep Freezer — Washing Machine

Address:

New Adarsh refrigeration Works, 1045/ 128 B/ 132, Shiv nagar colony, Allapur, Prayagraj, Uttar Pradesh-211006

We are using Haier Washing Machine. It's top glass lid got broken. We reached out to our nearest service centre "New Adarsh refrigeration Works, 1045/ 128 B/ 132, Shiv nagar colony, Allapur, Prayagraj, Uttar Pradesh-211006" regarding the same. Owner Gulrej took 500 from us ( without receipt) to replace the lid. It's been 3 months since then but he hasn't replaced the lid yet. Whenever we call him he says that it will be replaced with 2 hours but it hasn't been done yet even after 3 months. When we enquired with other service centre staff they said that the part hasn't even been ordered yet. We expect the company pr the relevant authority to take appropriate action on this case