Haier — Issues with Fridge repair

Address:

Bangalore, Karnataka

Hi Team, I have got my HAIER Fridge repaired on 09th May 15 by your representative Mr. D.S.Chandrashekar. Post his fix for which I have paid Rs.8000/- it went bad again in a couple of days. Later I was calling that guy but didn't get a reply. Post that I have lodged a complaint in customer care and finally that person arrived. He checked the fridge and told me that he will fix it. Post that he didn't showed up at all. Later I called him and another person came in to my place and again fixed it. Post his fix, I can see that cooling is not happening properly and the freezer is not able to cool upto the level where in ice can be made even. Now is just kept as it was in bad condition. I am calling your representative and everytime I am getting a fake reply that he will come and fix. Its been a couple of weeks now that no body is listening to my concern. Your representative is not at al bothered for the issue that he has created. I am standing no where. For big brands like Haier, I didn't expect such kind of service. I have gone fo rteh authorized repair wth Haier for my fridge thinking that you can provide custome support which didn't happened at all yet. Can you look into my problem and send someone at my place so as to correct this issue asap. I am providing details which are there in the recipt that you rrep has given to me post service. MODEL : hrf241ge Serial No : 80LPX000289 Address : #307, Sundance Apartments, Electronic City Phase 1, Bangalore - 560100 Recipt No. BLR/DSC : 05347 Hoping for a quick solution this time. Regards Ruchir Kulshrestha [protected]