We purchased one Geyser from M/s New Pankaj Electronics on 24.12.2014 against invoice No.1788.wqith assurance that same will be installed within 24 hours. after 2-3 phone calls/complaints, One Mr. Sachin from Global Services came and asked us that he is not plumber and not sure whether warm water will come or not untill the plumber joins the connections to line. Noticebly, all fitting for Geyser was available and he was to connect the geyser through extension pipes which he refused to do.I was ready to bring to pay him against pipes etc. Ultimately, I had to call the plumber for Geyser installation at a cost of Rs. 500/.I find similar complaints on your site. It looks that company is befooling consumers on the pretention of free installation for selling its products.I hope company management will think on this and refund Rs. 500 through the dealer M/s Pankaj Electronics, Mayur Vihar Phase-1, Delhi 110091.
B.R.Gupta
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