Haier — Non Working of Split A.C. and replacement done since one month after complaint on toll free number

Address:

Pune, Maharashtra

I purchased Haier Split Hu-12CKAB3N9 (INDOOR) having Sr. No. AA8WFOBOJOON5DBE0061 from Maharashtra Electronics Corpn. on 5th Oct. 2014, Bill No. TP/14-15/OCT516. Since April 15 cooling was stopped. Complaint with Tool Free No. was lodged and on 23/04/15 service engineer visited and gas refilled( Mr. Amol Nikam). Said fitting not done properly. Again from 30/04/15 cooling stopped complaint filed but since 7th May no one came. On 8/9th May call. But I was at Calcutta. So office closed. I am an advocate. So complaint was closed as per your officials sugession and he said to file complaint again after reaching Pune. On 17.5/15 Complaint No. PU[protected] was lodged. No one reached. again enquired. Then on 27/28th May service engineer told that replacement is necessary and for that Phot of A/C. requires. He snapped photo. But till today no replacement done. Last request before legal action to replace the said unit or return my amount of Rs. 23, 500/- alongwith loss of comfort done by said unit and caused harassment and spoiled my professional efficiency. In summer season same was totally stopped cooling caused serious trouble. Within two days I want it to be replaced with extended warranty for one year from replacement date by you. This is my first Haier Company product. I will not suggest any others to purchase by your experience of such a mental harassment and caused economical loss to me and also reflected in my professional efficiency. My Regd. Mob No. [protected].