[Resolved] Haier — problem in split ac

master_rohit05

from Dehra Dun, Uttarakhand

Address:

Jhansi, Uttar Pradesh

sir i have purchase a haier split ac from haier dealer " Jha Trader, Jhansi ” on 2-6-14. From the date of purchase a problem comes that in indoor kit water droplet are coming. I have complaint several times to dealer as well as customer care but both of them blame to each other, as it was installed by dealer so customer care blames that installation was wrong and dealer says problem in product and this problem comes in time of rain. But in other ac's this problem does not occur. In two months ac was opened by customer care and dealer representative several times. But problem is still exist. I want to change this AC or refund my money. Please help me.

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Aug 13, 2020

Complaint marked as Resolved

Haier Appliances India customer support has been notified about the posted complaint.

Aug 11, 2014

Updated by master_rohit05 sir i have purchase a haier split ac from haier dealer " Jha Trader, Jhansi ” on 2-6-14. From the date of purchase a problem comes that in indoor kit water droplet are coming. I have complaint several times to dealer as well as customer care but both of them blame to each other, as it was installed by dealer so customer care blames that installation was wrong and dealer says problem in product and this problem comes in time of rain. But in other ac's this problem does not occur. In two months ac was opened by customer care and dealer representative several times. But problem is still exist. I want to change this AC or refund my money. Please help me.
Regards
Rohit Chanana
M [protected]