Haier — Refregerator down

Address:

Srinagar, Jammu and Kashmir

I registered my complaint 3 times with their customer support service but surprisingly they cancelled my complaint every time and they just are telling me sorry they can't help or i should talk to one of their man "Amit Bhardwaj" who i once tried but he was too rude to dismiss my call without even listening to my complaint properly. Th fridge is not working properly, they are saying that i got it repaired from outside their service centre so they disown me now as their loyal client but when i needed to get the fridge restored they had some hassle with their dealer in my city thus there was not service center from them available in my city ( that they admitted) but now they don't even care to respond back and have even blocked me on their facebook page. this is unbelievable how can a reputed company treat it's clients the way they are treating me.