Haier — washing machine not working. complaint has been registered a month back but no response | |||
I bought haier washing machine 5 year back with the cost of rs 35, 000. Now warranty is over. Last year we have to ask for motor replacement of the machine but it was on warranty so it was done easily. Now again, it stopped working and its been a month that we complained but no one contacted us. We followed up with customer care so many times. It really frustrating now. The motor part is not available outside. Worst customer service experience ever. The warranty is over now who is responsible to take care of it. I don't understand, i am ready to pay for the services but its so irresponsible as this company don't own their product. Request for repair as soon as possible. Was this information helpful? | |||
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Haier Appliances India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
No one visited. I called 4 times this week still no response. They said the owner is on holiday tour to Thailand from last 2 months. the owner name is Sujata and Vinod. If they are on holiday tour, then why they own the customer service which should be available 365 days. I need my money back now.
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Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020