Haldiram Bhujiawala — Quality of the product was sub-standard and bitter

Address:

Haldiram Snacks Pvt. Ltd

Dear Sir/Madam

This is Rakesh Kumar Saini, purchased two packets of Nut Crackers from Krishna Market 37, Adchini on July 3, 2021 at 9.23 pm. When I opened the packet and consumed the nut crackers its taste was bitter, initially i thought it may me my mouth taste but when I gave to my family memebers also they all complaint about the same, immediately I called at customer care no [protected] more than 6 times but nobody picked the call then I wrote a mail to the quality control team but they told me that they will contact me but no action has been initiated till now. it shows that company is not interest in resolving the problem caused by them, they are just taking it lightly and playing with the health of lakhs of customers.
Kindly take aa appropriate action to resolve the issue.