Happy Easy Go — refund of my money

Address:	Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India For Customer Service please send your Email to: [email protected]
Website:	www.happyeasygo.com

Dear sir,
I booked a flight from bhubaneswar to bangalore on dt 19.03.2020 through happy easy go website
My booking id is :
[protected]
Payment of rs 3435.00 deduct from my account with ecom txn at cf000637- happy easy go. But the website said the status failure.
Still i didn't refund my money. I also complained with my bank hosadurga branch on 31st march-2020. Already 1 month passed.
But there is no reaction of it.
So will you please look at this matter.