Harman India Complaints & Reviews

My infinity JBL glide N120 is discharging within an hour of getting fully charged. Also, on charging it again gets fully charged within 10-15 mins of plugging in. this same cycle continues. It's just 9 months of buying it from Flipkart. Kindly resolve it soon.

Hi,

I have brought JBL SOUNDBAR 51BLKEP around 8 months back, but recently since 2 months middle main speaker is not working because of which no sound. I have raised the complaint on 13-July-2021. Here is the ticket no. TS-C[protected] for the complaint raise.But after that I have called the customer care for multiple times but no response or any update on the repair or replacement of the product. I brought this costly product for better experience and service, but no update till date or when it will be repaired/replaced. Even the service person who came to home not picking up the call. There should be some update regularly if delayed. No information till date means that I feel cheated for buying such a costly product. I felt this is the last resort or else I'll escalate to consumer forum or court if proper action is not taken.

Model number - INFGLD120BNY

I BUY IT FROM AMAZON ON OCTOBER, 2020 but after just 8 months the left side of this stopped working... it was really very frustrating...I want this jerk thing to be replaced and refunded...

I dropped a complaint about my JBL Charge 3 loudspeaker. On 27.05.2021 I received a WhatsApp confirmation of this complaint with the "Complaint#TN-E[protected]" and the request to "please reply to this message with the Invoice/Bill/Proof of Purchase".
After providing this proof of purchase, again via WhatsApp, I received the confirmation of that proof and the remark that "It is on hold due to incomplete/incorrect address... The pickup and repair would take 21 working days upon receiving the information..."
After clarifying about the address, I didn't hear back from them via WhatsApp, even though I kept asking.
On 06.06.2021, I received a confirmation via auto-generated email to "check in case you need any further assistance". I replied immediately, asking "Did you receive the information you were asking for from me about my address?", but never heard back again!
Instead, the same auto-generated email dropped in my mailbox again on 19.06.2021 and on 22.06.2021, without any reaction to my original request about clarification about the address or if the problem is being addressed or solved. In the last email, it even says: "you will receive one last notification confirming that the issue is resolved." How come there is no real communication happening? Nobody replied to my emails or WhatsApp messages except at the very beginning. And now the problem is supposed to be solved? The loudspeaker needs to be picked up and serviced because it has a distorted sound!
BTW: The email conversation is done under the subject: "Harman International Case # 08129946: distorted audio issue"; the WhatsApp communication runs over "Complaint#TN-E[protected]".
Looking forward to hearing back in a professional way.
Regards
Daniel

I purchased this product 2018 I facing problem lost 2 years I raise compliant 3 to 4 times they send the person they charged vising charges all the time after the no update give to me they close the ticket now I again call them now they said this product is end of life product so not able to service this product...I ask them why are you sell the product with out service back up...no answer from them...I don't know what to it's near about 40k...I saw lots of compliments in internet with same issue

I buy a headphone infinity tranz 300 4 months ago.after 4 months that one not working properly.i complain and they send me a disputed Glide 120 again i complain on 31st may.but still now they didn't replace it. Please do needful.
Thank you
Goutam paul
Complain no - WB-C[protected]

One side speakers not working and the speakers jali damaged

My infinity glad 120 Bluetooth earphones speaker cover remove automatically. If we try to remove left side earphones. Earphone speaker cover also come out. We not try to stuck because of my product is under warranty

I bought a harman headset last year INFINITY GLIDE 510 my order number is:[protected] i order this product via amazon and now the mic is not working

My headset is not properly working voice only heard through one side kindly requesting to check the problem. Model is JBL C50HI wired headset. i brought this on nov 5 2020

I am complaining about JBLLIVE 220BTBLK from date of purchased . every time HARMAN team said that submit your product at our service center we replace . i replace product thrice but nobody diagnostic before send . i am not satisfied JBLLIVE 220BTBLK kindly change product and i don't want same product

My product E-Square mini has been with you since from 4 feb 2021 and after that i have done dozens of mails and calls for the follow off and every time your team is cheating me and giving false statements and commitments .

I have also paid for the two way courrier and service charges in advance with the product but neither of your executives are turning on the prompt reply for the processing and still i am waiting for my repaired product.

What type of working culture you are having in Herman in which you guys are cheating customers by taking all payments in advance and neither replying nor repairing them from 2 and half months.

Now I have decided to go to the consumer forum to register the complaint against your ferm.

Worst customer service in the world
Useless Employee
I Sumit my product bcoz of some problems ( in warranty). For replacement. But i resived wrong product. But this worst customer care service is not ready to change the product they waste my 2 months.

I have purchased AVR 151S (5in1 ampl) from Dubai in 2019. Now it is out of warranty. The system is going to protection when I try to switch on the product. I have registered a complaint with Harmon kardon service last week. They said they will send the service technician in 7 days. Tdy they called and informed me that they cannot do the service. Now I don't know what to do. Pls find the message received from them "Dear Customer, Thanks for calling HARMAN, Your Service Request no is MH-C[protected]. For further assistance please call[protected]"
Johnson,
[protected]

I would like to address my headphones issue. I brought JBL C50HIBLK wired in ear headphones in aug-2020. Now while I tried to connect that headphone to my mobile it gets disconnect if I move in slightly. And because of that My calls or songs automatically gets muted or pause. I think it's connect getting loose. I would like to request you to take immediate action as it is in warranty period and it is yet to complete 1 year still it is giving me issue. I hope you can understand my urgency and take immediate action

I have purchased JBL T460BT in the month of September'20. It has stopped working in the month of Dec'20. I had contacted Harmon customer care. They advise me to break the product and send them pictures along with invoice details. They confirmed to me, a replacement will be sent.
I have still not received a replacement yet. Last 3 months around 50 times i contacted customer care, every time they assured it will addressed in one week but no action.

I order a earbud and made payment through payu gateway after successful payment i didn't get any response from your side.then I call customer care number and they told me your payment was unsuccessful and u contact to payu for refund then I contact payu and confirmed that payment was successful and it credited to jbl India ac then I send that confirmations email to jbl India. that was the matter of 17 Jun 2020 till now I didn't receive single penny what a great fraud? My order no is RE: Issue of refund against JB-IN00323260 .I am still waiting for your response thanks

Sir homethear speaker k bass k voice nhi a rhi h mene costume se bat bhi ki lekin koi hal nhi hua
Mene online se sopping kiya h amazon se price 12500.00 Ru pay ka aya
This product is not work
15 setmber 2020 KO oder kiya tha
Thank you sir

I bought a ( JBL SOUND BAR 2.1 ) in 18/09/2020, , After three months of buying it stop connecting with speakers, I registered a complaint, , , , , ,
After 1 month of filing the complaint solved by HARMAN INDIA 09/01/2021.
But sound quality was not the same I again filed many complaints, , many many phone calls, , also told to
[protected][protected]
1.Mr. MOHSIN DELHI
2.Mr. DALIP PUNJAB ASM
3.HARDEEP SERVICE ENGINEER JAMMU
[protected][protected]
many tweets many retweets with the JBL SOUNDS, , HARMAN INDIA, , but nothing happened, , I am crying and abusing myself WHY I bought the JBL SOUND BAR .
JBL SOUNDS & HARMAN INDIA is the Worst & poor customer support system, they are waiting for the END OF MY WARRANTY PERIOD, , AND THEN THEY WILL SAY SIMPLY
""""WE ARE SORRY""""
if the complaint will also not be solved in the next 15 days then I will fill a court case against the JBL SOUNDS & HARMAN INDIA.
******⚠️LAST WARNING ⚠️******
AND YOU GUYZ WILL HAVE TO PAY FOR YOUR NEGLIGENCE IN THE HIGH COURT OF JAMMU & KASHMIR

I have registered a complaint for the replacement of my JBL infinity glide headphones...which was in warranty period .. but i haven't received it even after 45 days of complaining...
and I'm not sure whether they are going to return it or not