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Haryana Transport Department Complaints & Reviews

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Updated: Jun 13, 2026
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Haryana Transport Department reviews & complaints page 27

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S
Subodh Jaryal
from Mumbai, Maharashtra
Nov 16, 2017
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Address: Chandigarh, Haryana, 160017
Website: haryanatransport.gov.in

I have renewed my car (Petrol version) (Year of manufacture: 2015) pollution certificate from a pollution checking centre, bharat petroleum, sector 44, gurgaon.

The complete details of centre are as below:
Kashmir pollution checking centre
Hcg filling station, sector - 44,
Gurgaon (Hr.)
Authorized centre code: ggnp0297

My car is bs iv (Year 2015) for which by default is one year pollution certificate.

First, he has taken rs 220/- for renewal of pollution certificate for a year; when i asked to show these charges he could able to show me the same. & instead asked me to get pollution certificate done for rs 80/- but will valid for 3 months only.

So, i have no option and renewed my pollution certificate for a year for rs. 220/-.

Kindly validate the rates, if these are true or if he is overcharging.
& please take immediate corrective / stringent action on dealer, if he is overcharging or cheating the consumer.
Haryana Transport Department customer support has been notified about the posted complaint.
I have booked an online ticket from Hisar to Ballabhgarh for travelling on[protected].The bus departure time was 4:00 AM but due to heavy fog on that day this trip was cancelled by roadways. So it is my right to get refund of the fare. Kindly refund my fare amount.
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    pankaj thakur faridabad
    from Noida, Uttar Pradesh
    Nov 8, 2017
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    Address: Faridabad, Haryana, 121005

    Per govt announcement to replace the vedicle number plates with govt approved ind plates, i had submitted the fee on 10th of oct 17 for my four wheeler.

    The dealer charged me double the amount rs 791 (451 govt rate) on the name of tatkal delivery & promised to issue the number plate in 3 days.
    Since then i've been following up n number of times but the plate is still not issued.

    Customer number given the dealer slip is fake and does not exists. Kindly help me asap.

    Dealer name : utsav registration plates pvt ltd.
    Haryana Transport Department customer support has been notified about the posted complaint.
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      N
      nitish chhabra
      from Unnao, Uttar Pradesh
      Nov 6, 2017
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      Address: Panipat, Haryana, 132101

      Dear sir /
      Mam
      I am traveling now in hr 58 a 8822. I was discharged today from balaji action hospital. I am a patient of dengue. My father stood in line for an hour to buy two tickets for samalkha and when he reached at the window. The bus conductor totally denied to give tickets for samalkha and saying that on you can get yamuna nagar tickets. My father explained him politely that he has a patient with him then conductor replied i daily see many more guys like you and do what ever you want to.. While traveling now also one more incident took place with anuj [protected]. Conductor did not open the gate for his friend and his friend was left behind at the isbt. Which could have lead to an accident or a fatality. I would like to appeal to the government for not employing these type of people who do misbehave and play with people's life. Please take a necessary action and please also acknowledge me about it. My phone number is [protected]
      Haryana Transport Department customer support has been notified about the posted complaint.
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        R
        Ranvir Bodla
        from Raebareli, Uttar Pradesh
        Nov 1, 2017
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        Address: Kaithal, Haryana, 136020

        Respected sir.
        I have interview of hssc on dated 02.11.2017 and as per admit card and haryana govt. Instructions a candidate for interview is permitted to travel free to interview place by getting signature of adda incharge on travel slip.
        But today when i approached mr. Pawan kumar, adda incharge, bus adda dhand (Kaithal), he refused to sign and asked me to sign it from kaithal which is 28 km away from my place.
        So you are requested to look into such matters so that the candidates can avoid such type of harassment.
        I will be thankful to you if you can solve this problem on today i. E. Haryana day.

        Thanks
        Haryana Transport Department customer support has been notified about the posted complaint.
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          N
          nitish vashist
          from Varanasi, Uttar Pradesh
          Oct 27, 2017
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          Sir,
          I travel from my village hassangarh to jhajjar regularly and i generally prefer haryana roadways to go there.
          I want to raise a complaint against roadways bus number is hr-66a-0793 which departs from sonipat to jhajjar. It never comes on schedule time and people suffer due to its delay. You are requested to take suitable action. I shall be thankful to you.
          Haryana Transport Department customer support has been notified about the posted complaint.
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            S
            s_verma
            from Bhopal, Madhya Pradesh
            Oct 23, 2017
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            Yesterday i was traveling from kotputli to iffco chouk by haryana roadways bus which was coming from jaipur. Due to diwali and bhaiya dooj, there were lot of crowd. So, conductor asked us to climb on floor of the bus, so we did the same. When he came up to collect the fare, he didn't give ticket to a single person. When i asked him for ticket, he said that tickets already have finished. But when i forced him then he gave me a fake ticket, which didn't have any number and when i asked him about ticket number he said that this is a private bus which was not true. I think he and bus driver made thousands of rupees everyday by doing this nonsense. People don't ask for ticket because conductor reduces 10-20 rupees from actual fare and people seem happy with it. There were around 25 people on the floor of the bus, but he didn't gave ticket to single person and may be he did same to people who sitting inside the bus.
            And you know bus fare from kotputli to dehli is around 160 rupees.
            Bus number-rj14
            _d7301

            There is one more alphabet before d, but i don't remember it.
            Haryana Transport Department customer support has been notified about the posted complaint.
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              M
              meenurawat24
              Oct 22, 2017
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              Address: Panipat, Haryana

              I applied for bus pass on 19th april'17 from panipat to bahalgarh for 3 months. Pass category was in general. At that time i used my pnb debit card to make online transaction. Amount of rs. 5228.55 was debited vide ecom 381632 govtharyana. But as per person (Computer operator outside the bus stand who used to do online payments of bus passes), amount was not debited to govt. Of haryana account so we have to transact again. I said that debit sms is received from pnb but he said amount not transferred to account of govt of haryana so it will be credit back to my pnb account. It was necessary to issue bus pass on same day, so i got agree to do transaction again. Due to less amount in my pnb account i used my hdfc debit card & made payment ref no. Jf[protected] govt haryana. Same i updated to officer who issued the pass & he also assured me that amount will be returned within 3 months. Now its 6 months completed but amount not received back. I again visited to panipat bus stand for bus pass renewal from oct'17 & remind to that officer about bus pass payment not returned, he replied it can be receive or not. How i can leave my amount. Its not 10-20 rs. Its more than rs 5000/-. I requested to take necessary action on this & return my amount of rs. 5228.55/-

              Regards
              Meenu rawat
              Haryana Transport Department customer support has been notified about the posted complaint.
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                M
                Mandeep Khunger
                from Sonipat, Haryana
                Oct 21, 2017
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                Address: Panipat, Haryana, 132101

                My name is mandeep and it is an incident of today when i was travelling from samalkha to murthal. Bus fare from samalkha to murthal is rs 20/- but conductor charged from me rs 25/- with ticket number 129133 and when i asked him for this he misbehaved with me and reacted very rudely

                So its a humble request to government that please stop this # because these kind of activities spoils government name.

                Bus no. Hr45 b 9777
                Timings : 11:57 am
                Karnal depo

                Ticket soft copy attached
                Haryana Transport Department customer support has been notified about the posted complaint.
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                  S
                  srohilla666
                  from Noida, Uttar Pradesh
                  Oct 21, 2017
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                  Website: hartrans.gov.in/complaint.htm

                  Hello,
                  This is regarding bus no hr-68a 8969. Today is saturday, 21 october 2017, i am traveling in this bus from samalkha to isbt with ticket number e17 875722 and writing this complaint to inform you that bus driver has rudely misbehaved and harrased me for seat no.1 by saying that this is for conductor of the bus and i have to leave and stand behind, which is truly wrong as per my information. I have found seat no. 53 written as consuctor seat at the last row of the bus (Have screenshot of same). By the above details, here i need your intervention and help by registering this complaint againt him. Please look into this matter and enlight your justified views. Waiting for your reply. Thanks.

                  From,
                  Sandeep rohilla
                  Citizen of india.
                  Haryana Transport Department customer support has been notified about the posted complaint.
                  Oct 21, 2017
                  Updated by srohilla666
                  I am trying to lodge this complaint on Haryana Transport portal (http://hartrans.gov.in/complaint.asp), showing portal server error.

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                    B
                    Bhavnish w
                    from Delhi, Delhi
                    Oct 19, 2017
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                    Mai gurgaon se chandigarh shanivar ko travel karta hu. Subah 4:20am ya 4:50am vali bus multi h. Aaj date[protected] diwali ka din h to rush to hona h par haryana roadways ka arrangement bhot bura h. Aaj[protected] ko 4:50am or 5:15am vali jo bus roz chalti h par aaj diwali ke din bina kisi vajah ke dono time ki bus nhi chali or dono bus stand par hi thi. Bad me 5:40am pe bus chali or uska driver direct karnal bypass chala gya thik h vo par vha se means karnal bypass se delhi isbt le gya bus. Sab passengers ne bola vapis kyu ja re ho par driver ne kisi ki nhi suni. Sab passengers pehle hi bhot late ho gye the ab driver ne or jyada late kr diya. Haryana roadways vale apni manmani krte h koi bus apne time pe nhi chal rhi h. Kisi passenger ki kisi bhi haryana roadways employee ko fikar ni h. Maine dekha kuch log complaint kr rhe the par ulta javab de rhe the bole jha complaint krni h krlo. Mai har shanivar ko gurgaon se kaithal travel karta hu. Har bus stand pe bura haal ho gya h.
                    Kripa krke jaldi hi kuch kadam uthaye

                    Dhanwad
                    Haryana Transport Department customer support has been notified about the posted complaint.
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                      A
                      Anurag Hooda
                      from Gurgaon, Haryana
                      Oct 16, 2017
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                      Address: Sonipat, Haryana, 131001

                      With due regards to the concerned haryana roadways authorities i want to compliant against the conductor of buses as they don't allow the passengers of in route stoppage as mentioned in their route and displayed on the sides of bus to enter and this cause serious inconvenience to be public general and they have to opte for others private transportation.
                      If they have stoppage in their route why didn't allow the passengers they are public server and paid for this
                      Haryana Transport Department customer support has been notified about the posted complaint.
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                        A
                        anubatra
                        from Delhi, Delhi
                        Oct 16, 2017
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                        I booked a ticket from new delhi to chandigarh on sept 28, 2017. Date of journey was september 30, 2017 11:30 am. However, on the date of journey, bus had a break down, so we were unable to board. We have not received the refund yet even after continuing follow up mails. Pnr: sep176992, trip id: [protected]. Request you to initiate the refund at the earliest.
                        Haryana Transport Department customer support has been notified about the posted complaint.
                        Oct 16, 2017
                        Updated by anubatra
                        It was Haryana roadways Volvo bus and they are not responding to the mails as well
                        PNR AUG180036 Refund status ? Travel date 17 August 18 and ticket canceled before 12 hrs as per rule 50% amount should be refund.
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                          G
                          Gouravjeet
                          from Allahabad, Uttar Pradesh
                          Oct 14, 2017
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                          Address: Karnal, Haryana, 132116

                          I am a school student and its my routine to up and down from taraori to karnal but i faces the same problem again and again. Most of driver and conductor of buses rufuse to take a passenger of taraori from karnal despite of having a stop at taraori. So i demand a strict action should be taken agianst them to know what is their duty
                          Today the bus conductor asked me to step down on next stop even whem crossing taraori stop.
                          The bus no. Was
                          { hr 61c 7440 }
                          Time { 3:35 pm }
                          Haryana Transport Department customer support has been notified about the posted complaint.
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                            Srishti Solanki
                            from Nagpur, Maharashtra
                            Oct 14, 2017
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                            Website: hartrans.gov.in

                            I am a girl from pune who has become very afraid to travel in haryana roadways buses especially on delhi-chandigarh route because of rude and disrespectful attitude of haryana roadways staff.
                            Today i bought a ticket till baldev nagar from ticket counter at isbt, kashmere gate for 190rs. I had a valid ticket and had paid completely for it still the conductor said he won't stop at baldev nagar. I showed him the ticket and he said where you bought the ticket. I told him i purchased it from the counter only then he started making fun of me. He said "chal nikal" when i reached my stop.
                            Is this the way you people treat a person, a woman? Did i do anything wrong? If baldev nagar is not a stop then why do you people give tickets for it.
                            I am a software engineer by profession and i was left in tears.
                            I tried to call your customer care type numbers but no one picked up.
                            What kind of service is this.
                            No one deserves this kind of mistreatment from anyone.
                            You are not strict towards your staff and hence some of them blatantly ignore rules and regulations.
                            Please educate your staff on how to respect other people.
                            Now i know why everyone says north india is unsafe and bad.
                            Haryana Transport Department customer support has been notified about the posted complaint.
                            Dear Sir/Madam,
                            I booked two bus tickets on 10 September 2017 and cancelled them on the same day but my refund is still not came in my bank account. Please help.
                            These are my PNR and Booking ID:-
                            1. PNR: SEP179640 Trip ID:[protected]
                            2. PNR: SEP174624 Trip ID:[protected]

                            Thanks & Regards,
                            Varun Kumar
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                              PuneetGrover
                              Oct 13, 2017
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                              Address: Faridabad, Haryana, 121001

                              I am very much disappointed with the bus service of faridabad. Today i visited bus stand of faridabad, nit at 05:15am ist and there was no bus. I asked a man siiting over there and he told me that bus one bus have gone just 5 mins ago and 2-3 buses are aboyt to come in just 5-10 mins. I waited for approx. 1 hour upto 05:030am ist but there was no bus. I went there to drop my wife. She has to go panipat for an interview which is scheduled at 10:30am ist. Then i left from there at 05:00am ist and wife waited there at nit bus stand upto 05:40am ist and then she took auto and reached nearest metro station to reach isbt kashmere gate delhi. This is how governemt employes are doing their duty.

                              And one thing i saw when i went from that bust stand and reached arjonda chowk, one bus from palwal passed by me but that bus didn't went inside bus stand.

                              Request you to please look into this and also take some necessary action.
                              Haryana Transport Department customer support has been notified about the posted complaint.
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                                ASHOK BHADANA
                                from Noida, Uttar Pradesh
                                Oct 12, 2017
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                                Address: Faridabad, Haryana, 121001

                                Sir, yesterday morning i am waiting the bus on masjit nit 3 at 8.40 am to drop my niece & nephew to ballabgarh through bus. Ordinary bus no7909 came from ggn but the driverr was not stop the bus on our request. We are siting in my car and reached at mulla hotel from passed the bus our car and request to stop the driver but driver was nnot recd the passenger i runed my car and stop my car in front of the bus for request the driver 'apney in baccho ko kyon nahi bithaya"to driver give me the unparliament language alonwith stand his friends in driver cabin. Sir i humbly requested to take action the driver
                                Haryana Transport Department customer support has been notified about the posted complaint.
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                                  Jaskaran jazz
                                  from Gurgaon, Haryana
                                  Oct 9, 2017
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                                  Address: Ambala, Haryana

                                  My license is at Ambala tps mohra police station near about 5 month ... My license no pb[protected] ... Sho Jasbir Singh rank no s-1 he was on the road & give me challan reciept on Ambala road & cut the challan over speed limit ..me deposit challan on the spot on give rs 450 to sho Jasvir singh & collect the reciept but my licence not return after 3 month ... My request to take action against this sho & return my licence on my address thanks Jaskaran Singh
                                  Haryana Transport Department customer support has been notified about the posted complaint.
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                                    Vishvant
                                    from Delhi, Delhi
                                    Oct 4, 2017
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                                    Address: Gurgaon, Haryana, 122001

                                    Hello sir

                                    I am traveling in haryana roadways bus from last 3 years in gurgaon on route from huda city center to sohan road

                                    Now a days i am facing the problem of bus timings some times i have to stand at bus stop up to 1.30 hours in wait of bus. So many passengers like me facing same problem. I try to contact on the customer care no. Which mention on haryana roadways website but unable to connect every time they give me a different no which is always out of service every time.
                                    So it is my request please take a look in this matter as early as possible.

                                    Regards
                                    Vishvant choudhary
                                    [protected]
                                    Haryana Transport Department customer support has been notified about the posted complaint.
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                                      GurpreetSinghDhindsa
                                      from Lucknow, Uttar Pradesh
                                      Sep 30, 2017
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                                      Address: Mohali, Punjab, 140301

                                      Refund of e-ticket due to bus break-down
                                      Refund my e-ticket money because of bus bus break-down dated 30th sep 2017
                                      Respected haryana roadways authority

                                      I have booked haryana roadways volvo e-ticket for route new delhi to chandigarh dated 30th sep 2017 @13:00 hrs. But the service was not given due to bus break-down.
                                      No alternate was provided which was very surprising. Undersigned had to again buy fresh ticket of ordinary bus & complete journey from new delhi to chandigarh.

                                      From this platform i would like to apply for refund for total amount of ticket i. E. Rs. 600.00. The details are given below:

                                      Journey date and time: 30thsep2017 13:00 pm hrs
                                      Bus type: volvo
                                      Reference: v[protected]
                                      Pnr: sep173039
                                      Tripid:[protected]
                                      Boarding place: new delhi
                                      Platform: chandigarh booth
                                      Travel between: new delhi to chandigarh

                                      Name (Booked by): gurpreet singh
                                      Mobile no: [protected]
                                      Email: dhindsa. [protected]@gmail.com
                                      Seat no: 05

                                      Note: copy of e-ticket attached (. Jpg file)

                                      Thanks,
                                      Gurpreet singh dhindsa
                                      Haryana Transport Department customer support has been notified about the posted complaint.
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                                        Traveller457
                                        from Gagret, Himachal Pradesh
                                        Sep 30, 2017
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                                        Today dated 29th sep2017
                                        11:20pm
                                        Bus no :hr 55t 3853 bus going to manali. I set in the bus from mandi... I paid the conductor ₹500, he gave back ₹350/-. When i asked for ticket, he refused to give the same. I repeatedly asked for the ticket but he did not replied.
                                        Kindly act on these people who are openly doing corruption. If we can't stop them, how can we have corruption free country.
                                        Some innocent may suffer due to their such attitude.
                                        Please take immediate action on these people and give us feedback.
                                        Thanks and regards
                                        Traveller.
                                        Haryana Transport Department customer support has been notified about the posted complaint.
                                        I want to get proper information about reserved seat for hr staff and their policy
                                        Mera bag pipli hotel me pass hi bus me rah gaya bus chal do air mai wahi chhut gaya ticket no.034938, 039438, 768180, 768179 hai please bus no ka pata Kate.

                                        Vpo.Bhondsi

                                        Gurgaon

                                        Haryana
                                        Phone. [protected]

                                        Hai
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