Haryana Transport Department Complaints & Reviews

Hi,

Today, 31-Jan-2011 at 02:30 P.M I was going to give my exam nr. hero honda chowk gurgaon. When I was nr. rajiv chowk suddenly a bus, overloaded with people came from side, hit on my car (ZEN Estilo-Black) doors (driver side/ Driver back side) and run. I shoutet at him but he did nt listen to me ran. I tried to catch him but due to traffice n my exam i would nt able to do so. When I saw the doors there was a huge scratch n dent on the same.

Bus was going towars Sohna and the number of Bus is HR-55 A 9884.Please do the needful.

We had booked online tickets with Haryana Roadways.
I have booked following 2 tickets online. I wanted to book it for8th Nov 2010 00:30am but it got booked for 7th Nov, 2010 00:30am.

Reference Number: A0000588

Date of journey: 07 November 2010 Time of journey: 0.30 hrs.

Boarding Place: ISBT Sector 17 Chandigarh Plateform No.: 11

Seat Numbers: 29 and 30

I went online to cancel this ticket but the website is not working properly.There is a big bug in the website. As soon as I enter the details and click Continue, It keeps navigating to same page.

I also enquired at the phone mentioned on website but they said it has to be cancelled online only.

I cancelled it the same day but till date i have not received any refund.

I have called and done follow up to get my money back they keep on saying we will refund after deducting 10% amount but nothing has happened.

I have all the mails and follow ups with me.

Please help me out.

Ashish Gupta
[protected]@gmail.com
[protected]

Hi,

I am using Bus services from Bahadurgarh to Gurgaon on daily basis, and I have to use Private Buses to reach Gurgaon due to Haryana Roadways drivers do not bring their buses inside of Bahadurgarh Bus stand and they hide their sign board also, so passengers couldn't get know and we couldn't utilize Roadways services. Now Bahadurgarh passengers are using private buses and these buses takes 2 Hours to reach Gurgaon from Bahadurgarh but roadways takes only 1 Hours.

Today I tried to catch Roadways bus outside of bus stand and fortunately I caught one Roadways bus ( HR-61A 5322) due to traffic jam. I asked to conductor why they didn't bring their buses inside bus stand and he replied that if he brought bus inside than passenger would come and than he have to move his body to collect money and distribute tickets to passengers.

I couldn't understand if public transport could reach to public so what the purpose of these services.

Appreciate if you could please take any strict step to resolve these issues.

SIR,
I WOULD LIKE TO BRING TO YOUR KIND NOTICE THAT WHILE I WAS TRAVELLING FROM RUDRAPUR TO HALDWANI VIA HARYANA ROADWAYS , BUS NO HR-38Q 5762/10 ,FARIDABAD DEPO THE CONDUCTOR DIDN'T GIVE ME THE TICKET ALTHOUGH I GAVE HIM THE AMOUNT EQUAL TO FULL TICKET ,AND HE WAS DOING THE SAME THING WITH THE OTHER PASSENGERS TOO. SO, I WOULD LIKE YOU TO TAKE AN ACTION AGAINST THE CONDUCTOR AS THIS IS A SERIOUS OFFENCE.

Dated:[protected]
DINESHWAR DAYAL
R/O 46, ashoka nursery,
ranjeet enclave, kunjpura
road,karnal
contact:[protected]
TO,
THE GENERAL MANAGER,
Haryana roadways,
Chandigarh,
Sub: snatching the Haryana roadways pass from me by the bus conductor pertaining bus no. HR 68-4371

R/Sir,
i m dineshwar dayal daily passenger of panipat to karnal via haryana roadways bus.i have an employee pass of haryana roadways between panipat to karnal but on dated[protected] at 6:00 p.m. in panpat, when the conductor of the bus no. HR 68- 4371 of HARYANA ROADWAYS chandigarh named as he declared GIRDHARILAL ask me to show ur pass. i had given him my pass and after that he asked me to show the cash receipt of that pass having statement of cash deposit in account section of december,usually conductor asked for bus pass only but the said conductor who biterally stressed that in case cash receipt will not be shown along with pass. he will deposit the pass in the office of haryana roadways situated at chandigarh and you may collect the pass from there,he took my pass and went to Chandigarh and no acknowledgement of that pass given to me. further it is also stated that his behaviour with me was very rude he thretened me with absured words that nobody can challenge to him even GM of haryana roadways can't do anything against me..further it is also to state that there is nothing mention in the roadways pass that during the travelling cash receipt must be accompanied with pass.therefore, it is also sure that i am bound to face tremendous problem during the course of travelling because extra expenditure will be borned by me along with mental torture and profound harassment due to monopolised and rude behaviour of a bus conductor.hence, kindly arrange to return my pass immediately and whatever expenditure i m bound to bear may also be got reimbursed from haryana roadways and relevant conductor must be warned not to take such type of harsh behaviour with the genuine passenger.

Dear Sir,
I was travelling from Delhi To Karnal on Bus of Haryana Roadways HR 55E 6209. This was one of the buses in which extra fare is charged to provode extra comfort to the passengers. But, The condition of bus was not good. Seats were worn.The bus staff are supposed to behave in a good manner with the passengers, but the bus conducter was using abusive language against me. His behaviour was rude.He denied to tell his name. When I demanded complaint book he denied and said "Tu mera kuchh nahi kar sakta" This type of behaviour of a bus conductor with passengers is a matter of shame for the people of free india. I request for the proper action to be taken against that bus conductor,.

Dear Sir,

On the onset I hope that the compalint gets heard.

The incident involves Haryana Roadways Bus No- HR 68 - 4373 being driven by some Singh Sahab. The place was Kharar.

I am listing below step by step the sequence of events involving the above said vehicle and my Car.

1. The location was Kharar bus stand. The traffic was moving towards Mohali. Few buses had stopped and passengers were alighting from these buses. The trafic was moving at not more than 0-2 kms speed.
2. Because of the buses offloading passengers, two lanes were formed moving at almost 0 speed.
3. Infront of my car, 3-4 cars and one bus passed these standing buses by moving right of them. The lane on the right side had stopped moving. When I took my turn to move right of these standing buses giving proper indiacator, the above bus driver ( SIngh Sahab) also started moving and brushed my car on the right side at the back side.
4. I confronted the driver and asked him to see what he is doing and should be careful.
5. That was it, he got down from the bus and started saying :
a) If you fear these things you should not bring your car on the road.
b) My Car door was open, he rushed forward and slammed the door shut, saying go away.
c) I told him that he should feel sorry for this as his vehicle is behind my vehicle and he should be careful driving.
d) He then started pushing me and used abusive language saying do whatever you feel like and get a side. He also started to get physical with me and it was only the conductor who asked him not to do so that he stopped starting a fight.
e) Then he said that the passengers are getting late, it was only therefore he was rushing.
f) Then he said the vehicle was not visible to him and started to make all the excuses. The abusive language continued.
g) At this moment, I decided to leave as I did not want this altercation to go further fearing that he may again start getting physical.

Dear Sir,
My concern is that, are we allowing such kind of persons to drive on the road who are short of patience and safety is last on their mind.
They are their providing their services of ferrying passengers safely from one destination to the other. But this Sikh gentlemen looked otherwise.
Instead of feeling sorry he looked confident that since he was driving a govt. vehicle and that too a bus he could do anything and get away with it.
I now look forward to you to set an example that nobody is above law and everyone has to abide safety measures when on the road.
Looking forward to your support.
Manish Nehru
[protected]@rediffmail.com

Respected Sir/Madam,
on 3rd Nov 2010 I m travelling by Haryana Roadways bus no.HR-68 A 1171 Model No. 4/2010. from ambala to kurukshetra .I got the ticket and sitting down on seat.Duiring this journy the conductor abusing me a lot.So it is is requested that please do needfull action against him.

Thanking you

Your faitfully

Yashpal Kashyap
mob. [protected], [protected]
Village Nagla Aar
District Panipat
Haryana 132103

Dear Sir,

As we all know that we are having one of the best Public Transport System of india in Haryana. Being the citizen of Haryana it is our core responsiblity to develop certain ethics as well as systems to give the best services to our customers. But sorry to say you that we are lagging in this because of certains corrupt employee.

Therefore, I would like to share one incident, which was happened to me....

Hi ,
I am travelling Delhi ISBT kashmere gate to Ganaur Daily. But most of the time all Bus conductor dening to enter in bus & providing the reason , there is no stop at Ganaur for this bus.
Can you help me out for that.

Dear Sir,

I am a regular trevellar of haryana rodways. i used to travel from CHD to ISBT Kashmiri gate(New Dehli). I have taken ticket from Zirakpur to New dehli of Rs 125. I gived Rs 500 to bus conductor and due to non avilibility of change he write rs 355 on the back of tickets and guided me to take the change at dehli. the bus was route was shimla- chandigarh-Gurgaun.The date was 20 th Sep 2010 in the morning around 5 am.
Conductor denied to pay the money and ran away with the bus.I also complained this on thr counter at new dehli. They told me to go gurgaun. Ticket no are[protected]-[protected]. The Driver and conductor misbihaved and they were drunken. I can produce the tickets on demand.

Please resolve.

Navdeep singh
[protected]
[protected]@yahoo.co.in

Sir,
I travelled in Haryana Roadways Bus No. HR-67 9474 on[protected], from jalandhar to Phagwara. Fare from Jalandhar to Phagwara is Rs. 15/- , but the conductor charged Rs. 20/- & didn't give me Ticket too. When asked about balance & ticket he threatened to drop in between the destination & said in the night I charged more fare for shorter distance. Please look into the matter.



Pankaj Bhardwaj

Dear Sir/Mam

We people are facing lots of problem from Chandigarh to Yamuna Nagar.In evening time bus timing of Chandigahr to Yamuna Nagar is 7.10 pm but in one week only 3 days this bus has come on this time otherwise rest of the 4 days we faced lots of problem sometimes driver not well sometimes conductor not well sometime bus got punctured lots of bad excuses are coming every week and specially in evening time there is lots of rush and yamuna nagar depot can easily earn good fare at this time but nobody bother to do it so plz do this complaint on urgent basis.

Regards
Ajay Chouhan
Mob No.[protected]

Iam staying in Gurgaon. My office is near qutab plaza, face 1. There is no proper connectivity in this area. Only way to come office is Balabgarh haryana roadway buses. Driver & conductor of these buses everytime insult us, humilitate us, never allow to seat in bus. Government buses are made to help local people but they have created trouble for us. If any bus conductor allow us to seat he do not give ticket & keep money in his pocket. Pls solve this problem because of this inconvience we get late in office. Its very insulting they sometime tell us to get down from bus. HR 55j1601 conductor always insult us & use foul language for us.

Pls Pls help us.

SIr
with due respect I want to mention that haryana roadways buses do not stop at Shahabad Markanda in odd hours I am daily passenger moving between Ambala and Shahabad Markanda having shift duties for which i have to pick buses at odd hours.

On 11/09/10 at 2310hrs Haryana Shakti bus of Narnaul depo bus no.HR 66 6115 going to Narnaul refused to board the passengers of Shahabad Markanda when leaving from Ambala besides this conductor and driver of the bus misbehaved and forced me to leave bus.This is despite the fact that bus has only few passengers sleeping on seats.The conductor refused to tell his name when asked about it.

It is important to mention that on 11/09/10 there was heavy rain in ambala and kurukshetra area affecting the road traffic.This is not the first time such type of incident has happened.

Kindly take necessary action against the erring officials and issue strict guidelines to officials regarding stoppage of buses at Shahabad Markanda especially at odd hours with copy of it to the applicant.

I will be thankful to you, please process my request.
--
MANDEEP SINGH SIDHU
H NO-714 SECTOR -1 HUDA
SHAHABAD MARKANDA-136135

PH- [protected]

hello sir,

I am manoj kumar from V.P.O. Gulyana Distt: Kaithal. I was travelling from Ambala to Gulyana on 01.09.2010 (around 09:00 PM at kaithal ) in bus bearing no HR-56 2977. first I gave money to conducter for ticket for gulyana but he refuse to give ticket to me . when I asked him for ticket again , he was not again responding. I asked again for the ticket , he said, " he would not stop the bus at Gulyana bus stop i[censored] would ask again for ticket and also doing misbehaving with me and another passenger. He was also saying that nobody can take action against him and also said that he has direct link with high authorities.So please take action as soon as possible so that other people will not suffer.

Complaint against conductor on duty for bus on route “Katra-Jammu-Delhi” – 26Aug2010 (Bus Reg. no. HR 55D 5101)

With a heavy heart, I am writing a compliant against the Conductor on duty of the above said bus.
He had shown a discourteous behavior and didn’t allow me to open the window-pane despite a humid weather and at one time, somewhere, near Kathua (J&K) he himself shut it off.
I even protested on this act and challenged him that no one can sit without a fan in this humid weather and since the bus is an ordinary bus, you are depriving me of some fresh air but of no use.
I started coughing because of suffocation but soon got relieved as some passengers were always there enroute to enter/exit the bus.
I take it as a deficiency of service provided by Haryana Roadways and leave it up to you to take appropriate action.

Regards
Kailash

I was traveling from Chandigarh to Nahan from Haryana Roadways bus, which started from Chandigarh and destined to Paonta sahib via Nahan. At Chandigarh bus stand I take ticket from Chandigarh to Nahan by giving full fare Rs. 65. When the bus reached Dosarka( 3 Km's before Nahan from where bus turns for Paonta Sahib), we were asked to shift in some other bus. There are many old people and ladies with kids who have to change the bus along with their belongings. Its really very difficult for them. There are some people who are directly coming from PGI after long treatments, but the driver and conductor can't see their plight. Many passengers can't get seat in other bus. Last weak when I came to Nahan from Chandigarh by Himachal Roadways bus, they charged Rs 63, but this time Haryana roadways bus charged Rs 65 for the same journey and also dropped us in between the journey.
When they charged full fare (extra fare Rs 2) and instead dropped in-between the journey, Haryana Roadways authorities should take some serious action against that driver and conductor

sir
i dr monika from chandigarh .i daily go to my clinic at pinjore.unluckily today while returning from pinjore at3.30pm igot harayana roadways bus from shimla to ambala.at transport lights i told conductor to stop bus at mandi stop(sec-26).but he very rudly reply that there is no stop in between manimajra n chd 17 bus stand.but at next stop driver stopped the bus for a passanger at sec 9 stop. then i ask conductor now why bus was stopped.he said bakwas ki jaroorat nai driver ke pas baith fir.this washis attitude.now if this bus service is not his personal then plz take action .

Hi Sir,

I travel daily between faridabad and gurgaon from Volvo bus service. There are some daily commuters known to conductor from whom conductor do not take regular fare of Rs. 40 and those commuters are also happy to pay just half fare i.e. Rs. 20/-. The commuters have full support from conductor who informs them baout ticket checkers in advance so that they can get down at a pre-destined loaction before checkers get into bus. The result is that bus is absolutely over crowded with people falling on each other as they don't even get a seat even after paying the full fare of Rs. 40 because the seats are pre-occupied by those who have internal settings with conductors ans are not even taking a ticket but just giving conductor his share of money.The nuisance is created by travellers who board the bus from ballabgarh.

Result is that Commuters are suffering
Other commuters who are ready to pay fare are not intrested to board the bus because of over crowded bus
Govt. and roadways haing losses.
Busses are full and so are pockets of drivers and conductors

I don't know the number of bus but it starts at 8.00 am from ballabgarh and 6.00 pm in evening from gurgaon bus stand.

Thanks,
Rachit