Haryana Transport Department — overcharging for bus pass

Address:

Panipat, Haryana

I applied for bus pass on 19th april'17 from panipat to bahalgarh for 3 months. Pass category was in general. At that time i used my pnb debit card to make online transaction. Amount of rs. 5228.55 was debited vide ecom 381632 govtharyana. But as per person (Computer operator outside the bus stand who used to do online payments of bus passes), amount was not debited to govt. Of haryana account so we have to transact again. I said that debit sms is received from pnb but he said amount not transferred to account of govt of haryana so it will be credit back to my pnb account. It was necessary to issue bus pass on same day, so i got agree to do transaction again. Due to less amount in my pnb account i used my hdfc debit card & made payment ref no. Jf[protected] govt haryana. Same i updated to officer who issued the pass & he also assured me that amount will be returned within 3 months. Now its 6 months completed but amount not received back. I again visited to panipat bus stand for bus pass renewal from oct'17 & remind to that officer about bus pass payment not returned, he replied it can be receive or not. How i can leave my amount. Its not 10-20 rs. Its more than rs 5000/-. I requested to take necessary action on this & return my amount of rs. 5228.55/-

Regards
Meenu rawat